CELESTE VILLANUEVA
Los Angeles,CA
Summary
- Dynamic Hospitality Specialist dedicated to making guests feel welcome and appreciated.
- Exceptional people skills, detailed Client Service Associate known for having great organizational skills.
- Looking for a new role where hard work and dedication will be highly valued.
- Demonstrated knowledge of customer relations, employee training and store operations.
- Successful at handling simultaneous tasks in high-volume environments to satisfy customers and assist team members.
- Productive Barista accustomed to delivering excellent customer service while making and serving coffee and specialty beverages.
Overview
6
6
years of professional experience
Work History
Cashier/Barista
LMU
Los Angeles, California
10.2023 - 08.2025
- Welcomed customers to the store and offered immediate assistance with needs.
- Kept facilities in top condition through regular upkeep, cleaning and preventive maintenance.
- Demonstrated excellent knowledge of reservations processes and time management during peak periods.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Followed health, safety, and sanitation guidelines to pass state inspections.
- Processed customer transactions efficiently using point-of-sale systems.
Barista Trainer
USC
los angeles
08.2019 - 10.2023
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Taught team members how to make the latest drinks and correctly perform new procedures.
- Supported highest standards of conduct and service to support company reputation.
- Provided individualized instruction to match the personal strengths, background and learning style of each employee.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Supported store manager with recruiting, interviewing and hiring baristas.
Education
CERTIFIED - OPTICAL TECHNICIAN
American Career College
Los Angeles, CA01.2018
Skills
- Cash Handling
- Customer Service
- Pos Systems
- Health Codes Understanding
- Issue Resolution
- Loss Prevention
- Payment Processing
- Product Recommendations
Languages
English
Full Professional
Spanish
Professional
Timeline
Cashier/Barista
LMU
10.2023 - 08.2025
Barista Trainer
USC
08.2019 - 10.2023
CERTIFIED - OPTICAL TECHNICIAN
American Career College
Similar Profiles
Razel Haley GuintuRazel Haley Guintu
Exercise Physiology Teacher's Assistant at LMUExercise Physiology Teacher's Assistant at LMU
Jessica CastañonJessica Castañon
Director, Emergency Management at LMUDirector, Emergency Management at LMU
Olivia De PaschalisOlivia De Paschalis
Research Assistant at LMUResearch Assistant at LMU
Grace BonafedeGrace Bonafede
TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)
Christian PalmerChristian Palmer
Manager at Mr. T RestaurantManager at Mr. T Restaurant