Celestial Barquet

• Provide high-level administrative support• Maintain the confidentiality of all legal documents and discussions• Organize and maintain legal files and documents for easy access and retrieval• Manage multiple calendars and schedule meetings• Coordinate travel arrangements and accommodations for attorneys• Assist attorneys in managing their email correspondence and responding to client inquiries• Prepare reports and handle information requests• Handle confidential and sensitive information with discretion• Assist in drafting and reviewing legal documents• Provided training and guidance to new legal secretaries to ensure effective onboarding and smooth integration into the team• Maintain a comprehensive filing system for legal documents, ensuring easy retrieval and organization of important information• Coordinate and assist in the preparation of client billings, ensuring accuracy and timely submission.

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors• Improved appointment scheduling system, reducing wait times and increasing client satisfaction• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Provided administrative support to staff members by handling correspondence and managing office supplies inventory.
• Helped maintain office security by monitoring visitor access and issuing badges as needed.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

• Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries• Streamlined call routing process for improved caller experience and reduced wait times• Maintained professionalism and courtesy while managing high call volumes during peak hours• Collaborated with team members to ensure consistent quality of service across all phone lines.