Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Celestial Frahs

Boise,ID

Summary

Focused and versatile professional with undeniable talents in customer service. Multi-tasker dedicated to service and engagement. Works great under pressure. Self-assured professional skilled in interpersonal communications and offering background in service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive. Skilled in building relationships and understanding needs. Strong communication and interpersonal skills for providing superior service.

Overview

1
1
year of professional experience

Work History

Service Champion

Taco Bell
09.2023 - Current
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Streamlined order processing by utilizing effective communication skills with kitchen staff.
  • Assisted in training new employees on company policies, procedures, and best practices.
  • Resolved customer complaints gracefully, ensuring repeat business and customer loyalty.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.

Service

Panda Express
10.2022 - 08.2023
  • Reduced errors in service delivery by implementing quality control measures that ensured adherence to industry standards.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Ensured compliance with safety regulations by conducting regular audits and implementing necessary improvements in the workplace.
  • Supported continuous improvement initiatives by participating in internal meetings aimed at identifying areas for growth or optimization.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.

Education

High School Diploma -

Isucceed Virtual High School
Boise, ID
05.2024

Skills

  • Customer Assistance
  • Child Development Knowledge
  • Stress Management
  • Problem Solving
  • Emotional Intelligence
  • Effective Communication
  • Active Listening
  • Hygiene and Cleanliness

References

References available upon request.

Timeline

Service Champion

Taco Bell
09.2023 - Current

Service

Panda Express
10.2022 - 08.2023

High School Diploma -

Isucceed Virtual High School

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Celestial Frahs