Celestial Martin
Happy Valley
Summary
Creative and customer-focused professional with experience in small business management, recipe development, and hands-on marketing. Skilled in crafting high-quality beverages, engaging customers, and supporting daily operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Soy Grill Teriyaki
08.2023 - Current
- Managed cash register operations, ensuring accurate transactions and balanced drawers.
- Processed orders efficiently, maintaining a high level of accuracy during peak hours.
- Monitored inventory levels at the front counter, notifying management of restocking needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored cooking times and temperatures to ensure food quality and consistency across dishes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Owner
Kape and Cha
04.2025 - 09.2025
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service protocols and product knowledge.
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Handled financial transactions, maintaining accurate records of sales and expenses.
- Utilized social media platforms to promote products and engage with local community effectively.
- Developed and refined specialty coffee and matcha drink recipes, ensuring consistent flavor profiles and high product quality.
Marketing Intern
Roasted by Mom
03.2025 - 06.2025
- Semester-long marketing capstone project for Roasted by Mom, performing market research, customer analysis, and competitive benchmarking.
- Contributed to the preparation of marketing reports by compiling relevant data and insights.
- Assisted in creating written, video, and image content for marketing channels.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Collaborated with team members to brainstorm innovative marketing strategies and initiatives.
Education
Bachelor of Science - Marketing
Portland State University
Portland, Oregon, OR06-2025
Skills
- Customer service
- Social media expertise
- Presentation development
- Product marketing
- Social media management
- Web design
- Work ethic and integrity
- Patience and empathy
- Time management skills
- UX design basics
Certification
Food, Beverage and Good Leadership at PSU
UX/UI Foundation at Avocademy
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Owner
Kape and Cha
04.2025 - 09.2025
Marketing Intern
Roasted by Mom
03.2025 - 06.2025
Cashier
Soy Grill Teriyaki
08.2023 - Current
Bachelor of Science - Marketing
Portland State University