Celestin Mensah
Centreville
Summary
Dedicated driver with strong customer service skills and a proven ability to enhance passenger experiences. Adaptable and committed to safety compliance, ensuring timely and efficient rides.
Overview
8
8
years of professional experience
Work History
Lyft & Uber Driver
Uber & Lyft
McLean, VA
02.2024 - 01.2026
- Navigated city streets efficiently to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and ensured safety compliance before each trip.
- Utilized GPS technology to optimize routes and minimize travel time.
- Communicated effectively with passengers to enhance their ride experience.
- Adapted quickly to changing traffic conditions and passenger needs during trips.
- Demonstrated strong customer service skills by addressing passenger inquiries professionally.
- Delivered passengers to destinations safely and on time.
- Remained calm and poised in emergent situations.
Sales Associate
Walmart
Manassas, VA
03.2020 - 12.2021
- Delivered exceptional customer service, ensuring a welcoming environment for all guests.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Maintained accurate inventory levels through diligent tracking and efficient stock management practices.
- Executed daily cash handling processes with precision, minimizing discrepancies during shift transitions.
- Resolved customer concerns promptly, fostering positive relationships and repeat patronage.
Sales Associate
Panera Bread
Manassas, VA
01.2018 - 06.2020
- Collaborated with team members to streamline service delivery, enhancing overall customer satisfaction scores.
- Implemented best practices for food safety and cleanliness, adhering to company standards and regulations.
- Supported promotional campaigns by effectively communicating menu offerings and special deals to guests.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Science - Computer And Information Sciences
ECPI University , Manassas.
Manassas, VA09-2024
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
French
Full Professional
Timeline
Lyft & Uber Driver
Uber & Lyft
02.2024 - 01.2026
Sales Associate
Walmart
03.2020 - 12.2021
Sales Associate
Panera Bread
01.2018 - 06.2020
Associate of Science - Computer And Information Sciences
ECPI University , Manassas.