Summary
Work History
Education
Skills
Timeline
Cashier

Celestina Cabral

Aurora,CO

Summary

Committed and hardworking CSR with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Work History

Cashier

Winn Dixie Supermarket
07.2023 - 01.2024
  • Developed rapport with regular customers.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Cashier

Dollar Tree
04.2023 - 06.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Built relationships with customers to encourage repeat business.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Order Puller

Coca Cola
07.2021 - 09.2021
  • Utilized barcode scanning technology for precise tracking of product locations within the warehouse for faster order pulling.
  • Safely and securely loaded items to prevent damage during transport.
  • Checked each order for completeness and accuracy.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Warehouse Associate

Colorado Distribution Group
07.2018 - 01.2021
  • Assembled pallets and crates for secure transportation of materials.
  • Operated equipment while observing standard safety procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Warehouse Associate

Ryan Herco Flow Solution
07.2016 - 07.2018
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Bilingual CSR

Santander Consumer USA Inc.
06.2015 - 02.2016
  • Contributed to a positive work environment with strong collaboration between team members in a bilingual call center setting.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries in both English and Spanish.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

Rifle High School
Rifle, CO

Skills

  • Warehouse/Cashier experience
  • Shipping/receiving
  • Order building
  • Inventory control
  • Adaptability and Flexibility
  • Reliability and punctuality

Timeline

Cashier

Winn Dixie Supermarket
07.2023 - 01.2024

Cashier

Dollar Tree
04.2023 - 06.2023

Order Puller

Coca Cola
07.2021 - 09.2021

Warehouse Associate

Colorado Distribution Group
07.2018 - 01.2021

Warehouse Associate

Ryan Herco Flow Solution
07.2016 - 07.2018

Bilingual CSR

Santander Consumer USA Inc.
06.2015 - 02.2016

High School Diploma -

Rifle High School
Celestina Cabral