CELESTINA Harrison
Houston,Texas
Summary
Results-driven professional with extensive experience in data governance, regulatory compliance, data management, and process optimization. Proven expertise in EMR systems (Epic, Cerner, Meditech), data governance, and data analysis using advanced tools like Excel, Microsoft Word, Power BI, and SharePoint. Collaborative and detail-oriented, with a strong focus on data governance frameworks, compliance, data security, and quality improvement. Proven track record of ensuring accurate and efficient data entry, management, and analysis. Passionate about leveraging my expertise to drive patient care and support clinical decision-making
Overview
17
17
years of professional experience
1
1
Certification
Work History
Remote Data Governance Analyst | Compliance Analyst
Axcess Healthcare
01.2024 - Current
- Develop and enforced enterprise-wide data governance policies, reducing inconsistencies by 30% and improving regulatory compliance.
- Led cross-functional initiatives to standardize data handling procedures, decreasing data breaches by 40%.
- Conduct comprehensive KYC reviews, ensuring accurate risk assessment and documentation in line with regulatory standards.
- Design and implemented data quality dashboards in collaboration with IT and business teams to support performance monitoring and compliance tracking.
- Utilize advanced Excel functions (e.g., pivot tables, conditional formatting) to analyze healthcare and operational datasets for reporting and decision-making.
- Performed recurring data audits, integrity checks, and gap analyses to maintain compliance with HIPAA and federal/state regulations.
- Respond to client and audit requests for compliance documentation, improving turnaround time by 25% and enhancing audit preparedness.
- Assess third-party vendor risk, verified due diligence documentation, and ensured alignment with internal compliance and data governance requirements.
- Maintained and updated sensitive data and provider records, ensuring confidentiality, data accuracy, and regulatory validity.
- Create training content and provided onboarding and continuous support to reinforce data governance best practices across teams.
- Conduct internal control testing and tracked remediation efforts, ensuring resolution of compliance gaps within deadline.
- Collaborate cross-functionally to ensure consistent data standards and compliance with evolving business and regulatory requirements.
- Generate operational and executive reports to inform data governance strategy, compliance risk mitigation, and regulatory audit readiness.
- Deliver high-quality, deadline-driven outputs while managing multiple priorities in a data-intensive environment.
Data Governance Analyst | Data Entry Analyst
Ebycee Resources
01.2023 - 12.2023
- Developed and enforced data governance policies, reducing inconsistencies by 30% and enhancing regulatory compliance.
- Led cross-functional initiatives that cut data breaches by 40% through standardized handling procedures.
- Conducted in-depth KYC reviews, accurately assessing customer risk and maintaining regulatory documentation.
- Designed and implemented performance-monitoring dashboards in partnership with IT and business teams.
- Clearly communicated KYC requirements to clients, ensuring timely and accurate submissions.
- Created training materials and provided technical support to improve data quality and compliance awareness.
- Utilized advanced Excel tools (pivot tables, formulas, conditional formatting) to analyze healthcare data.
- Collaborated with cross-functional teams to deliver high-quality analytical outputs on deadline.
- Enter and update data with a high level of accuracy and attention to detail.
- Identify and resolve data discrepancies to maintain data integrity.
- Ensure confidentiality and security of sensitive records in compliance with organizational policies.
- Conduct regular audits and quality checks to support data accuracy.
- Collaborate with cross-functional teams to ensure consistent data management.
- Generate reports and summaries to support operational and strategic decisions.
- Provide general administrative support to enhance team efficiency.
- Provided orientation and ongoing support to ensure consistent adherence to data standards.
- Consistently met project deadlines while managing competing priorities efficiently.
Remote Claim Research | Coder
Ebycee Resources
12.2021 - 12.2022
- Served as the subject matter expert for claims processing, ensuring regulatory compliance standards.
- Independently Prescreen and abstract CPT, ICD-9, ICD 10, HCC and HEDIS codes from Outpatient charts using EMR system.
- Review HEDIS Hybrid Chart Abstractions, HCC, Medicare Risk Adjustment, and Care Provider Monitoring Reviews.
- Analyzed and validated medical records for accuracy in clinical documentation and billing.
- Conducted root cause analysis to identify and resolve claims processing issues.
- Verified member identifiers and ensured accurate assignment of risk adjustment codes with maximum specificity.
- Maintained productivity rates above 100% and accuracy scores of 97% in QA reviews.
- Customized reports and data presentations to align with specific project and leadership needs.
- Partnered with cross-functional departments to define claims requirements and streamline processes.
- Delivered in-depth claims research analysis to operations and leadership for strategic decision-making.
- Participated in ongoing training programs and team meetings to ensure compliance and performance alignment.
- Ensured thorough documentation and interpretation of claims data in line with regulatory expectations.
Control and Compliance Officer
First City Monument Bank
Abuja, Nigeria
10.2012 - 02.2017
- Demonstrated unwavering commitment to bank policies, procedures, and regulatory compliance guidelines.
- Provided written analyses for escalations and risk items, demonstrating expertise and attention to detail.
- Analyzed data to identify trends, potential actions, and training needs, driving continuous improvement.
- Collaborated on AML screening and customer due diligence, adhering to bank policies and procedures.
- Proactively identified and addressed compliance and operational risks, upholding the bank's high standards.
- Managed wealth client accounts, ensuring regulatory compliance and legal documentation accuracy.
- Fostered strong relationships with colleagues, ensuring responsive and effective communication across departments.
- Conducted monthly audits and risk assessments, implementing corrective actions to mitigate risks.
- Monitor program budgets, tasks, changes, run-throughs to guarantee financial accuracy.
- Monitored key risk indicators and prepared compliance reports for executive leadership.
- Collaborated with stakeholders to strengthen internal controls, reducing data breaches by 15%.
- Provided training and mentorship on compliance policies and operational procedures.
Clearing | Customer Service Officer
First City Monument Bank
Abuja, Nigeria
04.2008 - 09.2012
- Managed fund transfers, clearing operations, and account reconciliations.
- Reduced transaction errors to 0.02% through improved accuracy checks.
- Monitored vault and ATM holdings to ensure security and cash availability.
- Opened and managed customer accounts, ensuring compliance with regulatory standards.
- Provided excellent customer service, achieving a 95% satisfaction rate.
- Promoted financial products, increasing revenue by 10%.
Education
Master of Science - Data Analysis
Southern New Hampshire University
01.2024
Bachelor of Science - Industrial Chemistry
Imo State University
01.2003
Skills
- Data Governance Framework Development
- Data Quality & Compliance Audits
- Data Entry and Management
- Regulatory Compliance & Risk Management
- Advances Excel (Pivot Tables, Formulas, Conditional Formatting)
- Microsoft Power BI
- SharePoint
- Teams
- Outlook
- Big Data Analytics & Interpretation
- Stakeholder Collaboration & Communication
- Data Modeling
- Analysis
- Visualization
- Root Cause Analysis & Remediation Planning
- Medical Coding Proficiency (ICD-10-CM, ICD-10-PCS, CPT, HCPCS)
- ED Pro fee and coding
- Claims Edit
- ER
- Telemedicine
- Clinical Documentation
- Claims Reprocessing & Re-adjudication
- Project Coordination & Process Optimization
- Prioritizing & Organizing work assignments
- Confidential Documentation & Reporting
- Medication Management
- Compliance with Regulatory requirements (eg, HIPAA)
Certification
- Certified Data Governance Professional (CDGP)
- Certified Auditor- RABQSA/IRSA
- Application of Data Analysis Essentials Certification
- Information Security Certification
- Operational Risk Management Certification
- Customer Service Excellence Certification
- Marketing Financial Services Certification
- Proficiency Certification in Management
References
Available upon request.
Timeline
Remote Data Governance Analyst | Compliance Analyst
Axcess Healthcare
01.2024 - Current
Data Governance Analyst | Data Entry Analyst
Ebycee Resources
01.2023 - 12.2023
Remote Claim Research | Coder
Ebycee Resources
12.2021 - 12.2022
Control and Compliance Officer
First City Monument Bank
10.2012 - 02.2017
Clearing | Customer Service Officer
First City Monument Bank
04.2008 - 09.2012
Master of Science - Data Analysis
Southern New Hampshire University
Bachelor of Science - Industrial Chemistry
Imo State University
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