Celeste Summers

-Assisting customers quickly and effectively in order to minimize frustration and maximize satisfaction

-Working within a team to achieve fast and friendly customer service

-Quickly identifying issues and solutions

-Working under high-pressure situations for prolonged amounts of time

-Answering questions about store policies and addressing customer concerns in a calm and informative manner

-Greeting and welcoming guests, ensuring a positive first impression upon arrival

-Managing reservations and waitlists in order to optimizing guest seating arrangements effectively

-Maintaining cleanliness and organization of lobby area that contribute to a welcoming environment for visitors

-Watching for signs of opening tables with the aim to pre-plan cleaning

-Upheld high standards of professionalism while interacting with diverse clientele in a fast-paced environment.