Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celette Blue

Silver Spring,MD

Summary

Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. I also am a organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. In addition to the skills above I also am Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

13
13
years of professional experience

Work History

Leasing Consultant

Hyde Park Heights
06.2018 - 07.2023
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Verified tenant incomes and other information before accepting lease applications.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Responded to requests and scheduled appointments for property showings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.

Direct Care Worker

Cardinal Hayes Home For Children
04.2016 - 06.2018
  • Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
  • Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
  • Fostered strong relationships with individual's and their families, promoting open communication lines for better understanding of care plans.
  • Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
  • Assisted Autistic children and adults with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
  • Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
  • Utilized active listening skills in order to understand each indivdual's unique needs, preferences, and goals for their care plan execution.

Front End Supervisor

Kmartcorp
09.2013 - 10.2017
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Increased employee retention by fostering a positive work environment and providing ongoing support to team members.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.

Cashier Team Lead

Target
08.2010 - 07.2016
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.

Dietary Aide

Lutheran Care Center
11.2015 - 05.2016
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Streamlined meal assembly processes for faster service without compromising quality or accuracy.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.

Education

No Degree - Child Care

Boces Technical School
Poughkeepsie, NY
08.1997

GED -

Poughkeepsie High School
Poughkeepsie, NY
06.1995

Skills

  • Customer Service
  • Chemical Handling
  • Customer service-focused
  • Leasing Consultant
  • Building rapport
  • Fair housing policies
  • Fair Housing Regulations
  • Lease Agreements
  • Organizational capabilities
  • Leasing and sales
  • Phone and Email Etiquette
  • Application processing
  • Property Tours
  • Teamwork
  • Exceptional communicator
  • Quality Assurance Controls
  • Lease Renewals
  • Team Collaboration

Timeline

Leasing Consultant

Hyde Park Heights
06.2018 - 07.2023

Direct Care Worker

Cardinal Hayes Home For Children
04.2016 - 06.2018

Dietary Aide

Lutheran Care Center
11.2015 - 05.2016

Front End Supervisor

Kmartcorp
09.2013 - 10.2017

Cashier Team Lead

Target
08.2010 - 07.2016

No Degree - Child Care

Boces Technical School

GED -

Poughkeepsie High School

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Celette Blue