Summary
Overview
Work History
Education
Skills
Timeline
Generic

Celia A. Lopez

Avondale,Arizona

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Crossover Health
01.2025 - Current


  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Prepared lab specimens for diagnostic evaluation.

Administrative Assistant

Park Senior Villas
11.2024 - 05.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Developed filing system for historical documents, preserving important company records and improving access to information.

Lead Medical Assistant

Denova Intergrated Health
02.2024 - 09.2024
  • Educated patients on prescribed medications, treatments, and procedures.
  • Documented information required for patients' specimens and tests completed.
  • Supported medical staff by answering phones and preparing supply orders.
  • Assisted clinicians with in-office procedures.
  • Performed electrocardiograms EKGs as requested by physician.
  • Performed routine laboratory tests on blood, urine, and other specimens.
  • Prepared patients for exams by taking vital signs and recording medical histories.
  • Ordered supplies, medications, and equipment necessary for practice's operations.
  • Administered injections, medications, and vaccinations as directed by physician.
  • Conducted phone triage to determine urgency of patient concerns or symptoms.
  • Trained new medical assistants on office procedures and protocols.
  • Kept practice operating smoothly by handling escalated internal and patient-related issues.

Back Office Medical Assistant

Mountain Park Health center
04.2023 - 12.2023
  • Helped clinicians with in-office procedures.
  • Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
  • Kept equipment ready for use through scheduled cleaning and sterilization.
  • Documented information required for patients' specimens and tests completed.
  • Educated patients on prescribed medications, treatments, and procedures.
  • Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety.
  • Collected and processed lab specimens for testing.
  • Prepared patients for exams by taking vital signs and recording medical histories.
  • Administered injections, medications, and vaccinations as directed by physician.
  • Scheduled patient appointments and managed appointment calendars.
  • Performed electrocardiograms EKGs as requested by physician.
  • Updated records in EHR system, carefully protecting patient information and verifying data.
  • Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean.
  • Explained treatment procedures, medications, diets, or physician instructions to patients.

Research Assistant

Arizona Research Center
09.2022 - 02.2023
  • Assisted in designing and implementing experiments.
  • Analyzed data and prepared reports for publication.
  • Reviewed scientific articles to stay up-to-date on current research trends.
  • Ensured compliance with safety protocols while working in laboratory.
  • Updated databases with information from ongoing studies or experiments.
  • Collaborated with team members on various research projects.
  • Assisted in preparing presentations for investigators, collaborators, or sponsors.
  • Maintained inventory of lab supplies and ordered materials.
  • Troubleshot technical issues with laboratory equipment as needed.
  • Prepared and maintained detailed records of experiment results.

Medical Office Assistant

Honor Health
10.2017 - 09.2022
  • Managed incoming calls from patients, insurance companies, and other healthcare professionals.
  • Filed patient records efficiently and maintained confidentiality of sensitive information.
  • Collected copayments from patients at time of service according to their insurance policies.
  • Assisted with medical procedures as needed under supervision of physician or nurse practitioner.
  • Trained new employees on office procedures, software systems, and customer service expectations.
  • Scheduled patient appointments, both in-person and over phone.
  • Ensured compliance with all federal and state regulations regarding patient privacy HIPAA laws.
  • Performed routine clerical tasks such as typing, faxing, copying, and maintaining office supplies inventory.
  • Maintained accurate financial records by recording payments received and reconciling daily transactions.
  • Greeted patients and collected necessary personal information for appointments.
  • Processed insurance claims accurately to ensure prompt payment for services provided.
  • Prepared examination rooms by ensuring cleanliness and proper equipment setup.
  • Updated records in EHR system, carefully protecting patient information and verifying data.
  • Prepared patients for exams by taking vital signs and recording medical histories.
  • Performed electrocardiograms EKGs as requested by physician.
  • Handled front desk responsibilities such as answering phones, greeting patients, and managing paperwork.
  • Administered injections, medications, and vaccinations as directed by physician.
  • Educated patients regarding medications, treatment plans, and lifestyle changes.
  • Ordered supplies, medications, and equipment necessary for practice's operations.
  • Soothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions.
  • Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
  • Interviewed patients to obtain medical information and measure vital signs, weight and height.

Physical Therapist Assistant

OrthoArizona
03.2016 - 10.2017
  • Observed patients during treatment sessions to identify areas needing improvement or modifications to existing treatment plans.
  • Set up equipment needed for each therapy session, ensuring safety guidelines were followed at all times.
  • Instructed caregivers on proper techniques for assisting patients with home exercises.
  • Maintained patient records by documenting treatments, progress, and any changes in condition.
  • Assisted with scheduling appointments, answering phones, and managing patient files as needed within clinic.
  • Handled payments, answered telephone calls, and scheduled follow-up visits.
  • Cleaned therapy equipment regularly according to infection control protocols.
  • Utilized therapeutic modalities such as ultrasound, electrical stimulation, heat, ice, and massage to treat patients.
  • Instructed patients in proper body mechanics and ways to improve functional mobility.
  • Kept team productive by keeping work areas clean and supplies well-stocked.

Medical Assistant

Concentra Urgent Care
07.2012 - 03.2016
  • Kept equipment ready for use through scheduled cleaning and sterilization.
  • Assisted clinicians with in-office procedures.
  • Supported medical staff by answering phones and preparing supply orders.
  • Documented information required for patients' specimens and tests completed.
  • Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
  • Updated records in EHR system, carefully protecting patient information and verifying data.
  • Performed routine laboratory tests on blood, urine, and other specimens.
  • Ordered supplies, medications, and equipment necessary for practice's operations.
  • Scheduled patient appointments and managed appointment calendars.
  • Collected and processed lab specimens for testing.
  • Instructed patients on proper specimen collection techniques for various tests.
  • Handled front desk responsibilities such as answering phones, greeting patients, and managing paperwork.
  • Prepared patients for exams by taking vital signs and recording medical histories.
  • Assisted with minor surgical procedures such as suturing or wound care.
  • Sterilized instruments and maintained clean work environment.
  • Administered injections, medications, and vaccinations as directed by physician.
  • Performed electrocardiograms EKGs as requested by physician.
  • Protected patient data through strict compliance with HIPAA requirements.
  • Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule.
  • Reconciled co-payment charges and maintained accurate records.
  • Gathered information from patients, processed registration paperwork and collected payments.
  • Relayed messages and transferred records between staff and offices to facilitate effective patient care.
  • Maintained neat lobby areas and greeted each person promptly.
  • Printed patient forms and reviewed charts to prepare for upcoming appointments.
  • Photocopied, faxed, and filed patients records practicing confidentiality measures.
  • Managed front desk operations during busy clinic hours efficiently.
  • Greeted patients and visitors upon arrival, providing welcoming environment.
  • Maintained clean and orderly waiting room area throughout day.
  • Scheduled appointments for patients using medical office software.
  • Ordered office supplies as needed to maintain inventory levels.
  • Scanned documents into electronic health records system accurately.

Education

Diploma - Medical Assistant

Carrington College
09.2011

Diploma - Teacher Assistant

Maryvale High School
05.2010

Skills

  • Health education assistance
  • Inventory oversight
  • Proficient in Spanish
  • Phlebotomy expertise
  • Accounts receivable management
  • Proficient in organizational planning
  • Awareness of HIPAA standards
  • Ethical decision-making
  • Compassionate patient support
  • Maintains focus during challenging circumstances
  • Dependable collaborative member
  • CPR certification

Timeline

Medical Assistant

Crossover Health
01.2025 - Current

Administrative Assistant

Park Senior Villas
11.2024 - 05.2025

Lead Medical Assistant

Denova Intergrated Health
02.2024 - 09.2024

Back Office Medical Assistant

Mountain Park Health center
04.2023 - 12.2023

Research Assistant

Arizona Research Center
09.2022 - 02.2023

Medical Office Assistant

Honor Health
10.2017 - 09.2022

Physical Therapist Assistant

OrthoArizona
03.2016 - 10.2017

Medical Assistant

Concentra Urgent Care
07.2012 - 03.2016

Diploma - Teacher Assistant

Maryvale High School

Diploma - Medical Assistant

Carrington College

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Celia A. Lopez