Celia Cetina
Sherman Oaks,CA
Summary
Highly innovative, concept-to-execution, and resourceful professional with comprehensive experience in client engagement, inventory management, and resource scheduling. Seeking a full-time position to contribute to company growth and success. Motivated with a focus on customer satisfaction. Demonstrates responsibility, hard work, teamwork, and punctuality. Detail-oriented and reliable, able to effectively time manage and multitask in high-pressure environments. Eager to be an asset to the company.
Overview
7
7
years of professional experience
Work History
Design Consultant
Mission Tile West
01.2024 - 02.2025
- Prepared original and relevant options for clients suitable to individual requirements.
- Consistently stayed under client's budget for projects.
- Prepared strategies and proposed concepts for client approval.
- Met with over Number customers per week to discuss design vision and individual needs.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Analyzed user behavior and feedback to optimize design and user experience.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Assisted in development of new materials for design projects.
- Researched and implemented innovative design techniques and strategies to reduce production costs.
- Coordinated with other departments to comply with industry regulations.
- Collaborated with senior management to develop, review and finalize design concepts.
- Analyzed feedback from customers and staff to refine design concepts.
- Prepared detailed reports on design progress and performance.
- Applied skill in color theory and composition to bring client visions to fruition.
- Identified design requirements for each project.
General Manager
Desert Diagnostic LLC
08.2020 - 03.2021
- Inventory Management (PPE equipment, Testing supplies, Office Supplies)
- Vendor Account Management (Waste Management, Mobile Office Trailer, Labs etc)
- Payroll
- Recruit New Employees
- Marketing
- Managing day to day
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Receptionist and Administrator Assistant
Warner Constructors
10.2018 - 02.2020
- Interact with multiple clients face to face and over the phone on a daily basis
- Insure projects were kept on track and completed in a timely manner
- Keep record of all material used on various job sites
- Order supplies for the office and ensure break room remained clean and stocked
- Event Coordinator for job functions
- Sort all incoming mail
- Send packages through UPS and Fed-Ex
Receptionist
Calasia
05.2018 - 10.2018
- Greet and welcome guest in person and on phone; answer and direct inquiries to designated department
- Start the paperwork for future projects
- Create Contracts and Master Agreements
- Scan Plans for Projects
- Pick up and sort daily incoming correspondence and deliver sorted mail to addresses
- Assistant to CEO
- Submits general liability and Workman Comps claims to insurance company
- Develop and utilize effective filling and retrieval systems, and maintain office supplies by placing orders and evaluating new products
- Order heavy machinery, portal potties and dumpsters for construction sites
- Manage front office reception area by cleaning and organizing desk, visitor lobby and around the office
- Close out projects
- File
- Offered client beverages, prepare conference office for meeting
- Create Bid Books
- Provide quotes for estimators
Education
High School -
City Of Angels
N. Hollywood, CA01.2019
Skills
- Microsoft office proficiency
- Strong problem solver
- Excel spreadsheet
- Deadline Oriented
- Dedicated team player
- Resourceful
- Professional and mature
- Time Management
- Self Directed
- Quick Learner
Resume Profile
As a highly innovative, concept-to-execution, and resourceful professional with comprehensive experience in client engagement, inventory management and resource scheduling, I am seeking a full-time position to contribute to company’s growth and success. I am highly motivated with customer client satisfaction being my top priority. I am responsible and hardworking who works well with others and is keen on being punctual, detail-oriented, and reliable. I am able to time manage and multi-task in high pressure environments and situations and look forward to not only being an employee, but an asset to the company.
Timeline
Design Consultant
Mission Tile West
01.2024 - 02.2025
General Manager
Desert Diagnostic LLC
08.2020 - 03.2021
Receptionist and Administrator Assistant
Warner Constructors
10.2018 - 02.2020
Receptionist
Calasia
05.2018 - 10.2018
High School -
City Of Angels
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