Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Celia Dickerson

East Bethel,MN

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Top-notch bartender\ server, delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences.

Overview

7
years of professional experience

Work History

Dan Kellys Pub

Bartender Shift Manager
07.2023 - Current

Job overview

  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained 3 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol

Moose On Monroe

Bartender
01.2023 - 10.2023

Job overview

  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Followed strict recipes and drink measurements to minimize product used.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Served high customer volumes during special events, nights, and weekends.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

JR,S Outpost

Server
02.2017 - 06.2023

Job overview

  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for older restaurant with social relevancy and intentionally
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Used slow periods to restock supplies, ice, trays, and delivery bags
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Cultivated warm relationships with regular customers
  • Bussed and reset tables to keep dining room and work areas clean
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
  • Resolved customer complaints promptly and professionally to maintain positive reputation
  • Served food and beverages promptly with focused attention to customer needs
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner

Education

Irondale Senior High School
New Brighton, MN

GED
05.2001

University Overview

Skills

Payment Processing

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Timeline

Bartender Shift Manager
Dan Kellys Pub
07.2023 - Current
Bartender
Moose On Monroe
01.2023 - 10.2023
Server
JR,S Outpost
02.2017 - 06.2023
Irondale Senior High School
GED
05.2001

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Celia Dickerson