Celia Gregory

• Assists with patient triage and intake processes to ensure efficient emergency care delivery.
• Monitors vital signs and reports changes to nursing personnel promptly for timely interventions.
• Administered IVs
• Applied orthopedic devices like traction and OCL splints.
• Efficient with EHR systems carevue/epic/meditech
• Watched for alerts from EMS through pulsara
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Serve as main tech, desk secretary, and triage tech as needed.

• Patient Transport

• Obtains prior authorizations as required by payer, including procurement of needed clinical
documentation by collaborating with the Patient Access team and clinical teams.
• Document all prior authorization information including approval dates, billing units, procedure
codes, and prior authorization number in patient profile.
• Provide assistance with reimbursement inquiry requests, including insurance benefit verification,
prior authorization, denials and appeals, and other reimbursement issues.
• Establishes and maintains positive working relationships with all internal and external customers
as well as company employees.
• Familiar with systems Lynx and Availity

• Facilitated patient registration processes, ensuring accurate data collection and compliance with regulations.
• Managed insurance verification, streamlining pre-authorization for services to enhance patient experience.
• Assisted in resolving patient inquiries, demonstrating strong communication and problem-solving skills.
• Collaborated with clinical staff to coordinate appointments, optimizing workflow efficiency within the department.
• Implemented new electronic health record (EHR) systems, enhancing data accessibility and accuracy for patient information.

• Assisted nursing staff with patient monitoring and vital signs collection.
• Provided compassionate care and support to patients during daily activities.
• Maintained cleanliness and organization of patient care areas and equipment.
• Documented patient information accurately in electronic health record systems.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.