Celia Hastings

- Assisted patients with activities of daily including bathing,feeding, dressing , mobility.

- Monitored patient comfort and reported changes to nursing staff.

- Maintained a clean , safe, and supportive environment for patients.

- Provided compassionate care while respecting patient dignity and confidentiality.

- Assisted pharmacy staff with pick orders, front-counter support, and customer inquires.

- Operated pos system and processed payments accurately.

- Stocked and organized pharmacy and retail inventory.

- Supported pharmacy workflow while maintaining HIPPA awareness and confidentiality.

- Delivered professional, compassionate service in a fast-paced environment.

- Consistent customer service while handling inquires and transactions.

- Managed cash and register balancing.

- Assisted in training customer service representatives.

- Managed store organization and cleaniness standards.

- Seasonal opportunity

- Assisted customers with returns and merchandise across mutiple departments.

- Organized sales floor and restocked items to maintain standards.

- Wrapped gifts during holiday season to enhance customers experience.

- Ensured work areas were clean, organized, and up to date.

- Managed high-volume inbound calls while resolving customer concerns efficiently.

- Built strong rapport with customers through clear and persuasive communication.

- Troubleshoot device related issues to ensure customer satisfaction.

- Met performance metrics consistently and earned monthly performance bonus.

- Provided fast and friendly customer service in a high paced environment.

- Operated pos system and handled cash transactions acurately.

- Assisted with kitchen prep and inventory organization.

- Trained new employees on standards and procedures.