Celia Jackson
Wendell,NC
Summary
Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nurse Manager
iCRYO Recovery and Wellness
06.2022 - Current
- Managed and ordered all medical supply inventory and pharmaceuticals/nutraceuticals used in clinic with organizational budget in mind
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Participate in the interview and hiring processes for all nursing staff
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Provide recommendations to patients based on their current needs and wellness goals
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Improved patient satisfaction scores by fostering a team-oriented environment among nursing staff.
- Collaborate with the general manager, owner, and audiovisual team on marketing and expansion tactics
- Worked at least 80 hours per month as floor nurse to maintain clinical proficiency.
Corporate Medical Trainer
iCRYO Recovery and Wellness Headquarters
01.2023 - 01.2024
- Travel to new franchise locations to train all medical staff on policies and procedures that have been set in place by our chief medical officer and medical board prior to location opening
- Ensure that all staff at location are BLS certified
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Pain Procedure Registered Nurse
Raleigh Neurology Associates, P.A.
05.2021 - 06.2022
- Coordinated procedure room with respect to sterility, cleanliness, and availability of functioning equipment and supplies
- Participated in care of patients receiving conscious sedation
- Administered sedation medications (such as Versed, Fentanyl, and Propofol), monitored and documented according to standards in EHR
- Proficient in obtaining intravenous (IV) access prior to procedure
- Ensured proper handling of specimens
- Monitored, recorded and communicated patient condition during pre-operative, intra-operative, and post-operative stages of care
- Served as a liaison between Physician, Mid-level and Patient
- Roomed patients and took vitals, initiate visit per Clinical Update in EHR
- Responsible for triage of messages and obtaining appropriate information from patient and relaying to Physician in EHR
- Responsible and accountable for accuracy and organization of patient charting
- Acted as patient advocate for obtaining, relaying and interpreting Provider’s instructions and orders for medical care and EHR per RNA Policy
Registered Nurse - Clinical Nurse I
Duke University Health System
02.2021 - 05.2021
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Education
Master of Science - Nursing
University of Alabama
Tuscaloosa, AL07.2025
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA12.2020
Skills
- Staff Supervision
- Quality Improvement
- Critical Thinking
- Department management
- Staff Leadership
- Hiring and Terminations
- Clinical Supervision
- Patient education and advocacy
- Direct Patient Care
- Conflict Management
- Performance Improvement
- Budget Management
Certification
- Registered Nurse License, 331138, North Carolina, 02/21
- American Heart Association Basic Life Support (BLS), 01/23
- American Heart Association Advanced Cardiovascular Life Support (ACLS), 11/21
- NIH Stroke Scale International Certification, 08/20
- IHI Basic Quality and Safety Certification, 10/20
Timeline
Corporate Medical Trainer
iCRYO Recovery and Wellness Headquarters
01.2023 - 01.2024
Nurse Manager
iCRYO Recovery and Wellness
06.2022 - Current
Pain Procedure Registered Nurse
Raleigh Neurology Associates, P.A.
05.2021 - 06.2022
Registered Nurse - Clinical Nurse I
Duke University Health System
02.2021 - 05.2021
- Registered Nurse License, 331138, North Carolina, 02/21
- American Heart Association Basic Life Support (BLS), 01/23
- American Heart Association Advanced Cardiovascular Life Support (ACLS), 11/21
- NIH Stroke Scale International Certification, 08/20
- IHI Basic Quality and Safety Certification, 10/20
Master of Science - Nursing
University of Alabama
Bachelor of Science - Nursing
James Madison University
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