CELIA JACKSON
plantation,Florida
Summary
Hardworking and reliable Coder in training, focusing on going above and beyond to support team and serve customers. Trained in coding and billing and offering top-notch excellent abilities. Motivated to continue to learn and grow as Coder or a Biller professionally.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Health Office Management position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
Work History
Deli Manager
Publix Supermarkets Inc.
09.2009 - 06.2022
- Managed daily operations in deli and supervised staff to improve sales performance
- Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
- Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention
- Supervised cooking, serving and packaging deli items, as well as deli counter takeout activities
- Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products and store operations
- Reduced waste with FIFO inventory practices and consistent monitoring
- Reduced risk of food-borne illness with strong attention to safe food-handling techniques
Assistant Manager
Off Broadway Shoes
01.2008 - 08.2009
- Reviewed incoming orders for mistakes to maintain accurate inventory levels
- Maintained good working relationship with co-workers and management
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Addressed concerns quickly to avoid lasting issues
- Completed all assigned tasks prior to shift end
- Kept work area organized and clutter-free
Receptionist
Trend Distributors
01.2000 - 08.2001
- Shared information about office hours, procedures, and requirements to resolve walk-up and telephone questions
- Greeted guests promptly and consistently set professional tone with friendly assistance
- Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions
- Accepted incoming mail and packages and routed to appropriate staff
Assistant Deli Manager
Publix Supermarket Inc.
11.1993 - 01.1999
- Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
- Operated and maintained food preparation machines and equipment
- Managed daily operations in deli and supervised staff to improve sales performance
- Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations
- Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention
- Scheduled department staff strategically to maintain proper coverage based on business volume
- Directed safe preparation and delivery of meals in fast-paced environment
- Coached team members in customer service, food preparation, and sales techniques
- Kept operations in line with local and state health codes
Education
High School Diploma -
Hallandale Adult Community Center
Hallandale Beach, FlCertificate in Coding & Billing - Medical
Devry University
Orlando, Fl02.2025
Skills
- Application Coding
- Invoice Management
- Customer Interaction Skills
- Recruitment Expertise
- Employee Development
- Inventory Control
- Budgeting and Cost Control
- Team Leadership
- Food Safety Compliance
- Timely Schedule Organization
- Proficient Inventory Organization
- Staff Training Programs
- Logical Reasoning
Affiliations
American Health Information Management Association, 2022
Timeline
Deli Manager
Publix Supermarkets Inc.
09.2009 - 06.2022
Assistant Manager
Off Broadway Shoes
01.2008 - 08.2009
Receptionist
Trend Distributors
01.2000 - 08.2001
Assistant Deli Manager
Publix Supermarket Inc.
11.1993 - 01.1999
High School Diploma -
Hallandale Adult Community Center
Certificate in Coding & Billing - Medical
Devry University
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