Summary
Overview
Work History
Education
Skills
Volunteer And Club
Timeline
Generic
Celia MacBean

Celia MacBean

San Diego,California

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Coffee lead, Cocktail server, Bartender

Ketch Portside Pier
02.2021 - Current
  • Worked with Toast and Aloha POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Stay up to date with multiple changing menus and sales trends of different products, encouraging sales through customized recommendations for guests.
  • Trained new employees and delegated daily tasks and responsibilities.

Website updates and social media for Nonprofit

Padrinos Children Foundation
03.2020 - Current
  • Quarterly updates of news and information to the website,
  • Strategized and developed weekly photo and video content for client's website and social media publications (Facebook and Instagram).
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Experience using WordPress and Canva

Barista

Starbucks
01.2018 - 01.2020
  • Created wide variety of food and drink products with consistently positive customer satisfaction scores.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.

Property manager

Airbnb
02.2012 - 09.2021
  • Managed Airbnb property communicating with guests from around the world.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Over 200 reviews (4.7 stars)

Accountant assistant

RGP Administration
04.2018 - 12.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Produced and distributed invoices and financial documents.
  • Provided clerical support to all accounting professionals in department.
  • Used spreadsheets to track data and produce charts.

Baby sitting and tutoring

Multiple clients
01.2011 - Current
  • Cared for multiple kids for long periods of time
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Met with parents to discuss student progress and address concerns.

Education

Bachelor of Science - Biology

San Diego State University
San Diego, California
01.2024

International Studies -

San Diego High School
San Diego, California
06.2019

Skills

  • Spanish fluency
  • Exceptional Customer Service
  • Time Management
  • Team Building
  • Adaptability
  • Microsoft Excel proficiency
  • Cash Handling
  • Exceptional Customer Service
  • Social Media experience

Volunteer And Club

  • President of Circle of Friends- A bridge club to connect SDHS special education students to general ed students.
  • Collaborated with Special Olympics and SDHS special education program to put together events.
  • Volunteer work with Dr. Alejandra and Padrinos Children Foundation in Todos Santos B.C.S assisting with care for low income children in need of health care.


Timeline

Coffee lead, Cocktail server, Bartender

Ketch Portside Pier
02.2021 - Current

Website updates and social media for Nonprofit

Padrinos Children Foundation
03.2020 - Current

Accountant assistant

RGP Administration
04.2018 - 12.2018

Barista

Starbucks
01.2018 - 01.2020

Property manager

Airbnb
02.2012 - 09.2021

Baby sitting and tutoring

Multiple clients
01.2011 - Current

Bachelor of Science - Biology

San Diego State University

International Studies -

San Diego High School

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Celia MacBean