Summary
Overview
Work History
Education
Skills
reading, Scrapboooking, spending time with my family and children. Going on vacations.
Work Availability
Quote
Timeline
SoftwareEngineer
CELIA  MARAVILLA

CELIA MARAVILLA

Medical Office Administrative Asst/medical billing
Lake Hughes,CA

Summary

Fluently bilingual, would help physician translate, translating on phone with patients, and between physician and patients. Accounts receivable, accounts payable, insurance verifications, authorizations, multitasked during billing and calling insurance companies. Getting patient authorizations, and helped patients who were immobile wheeling them to offices close by, demographics, worked with Antelope Valley Hospital and Palmdale Regional Hospital. Helped patient fill out forms who were unable to read and or write. handled large amounts of patients payments. Sent out statements and posted payments. Remained HIPAA compliant and was very discreet with patient information. Printed echos and called and requested hospital records from various hospitals in and out of state and city.

  • Flexible [Job Title] known for prioritizing patient care experience and supporting individual needs on personal level. Empathetic liaison between physician and doctor with focus on balancing patient concern with physician caseload. Multitalented, diplomatic communicator of broad-scale announcements to patients with confidence and sensitivity to unique impacts on community members.
  • Systematic [Job Title] skilled with scheduling, bookkeeping and medical records software. Friendly phone skills for outgoing and incoming calls. Reliable with organization to maintain physical files.
  • Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Care 360 software and appointment scheduling system to manage over [Number] patients weekly. Organized and accurate in managing patient flow.
  • Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 9 years.
  • Cheerful Medical Office Administrative Associate committed to helping each patient feels welcomed and comfortable upon walking through door. Gifted at keeping patient files organized and updated.
  • Energetic Medical Receptionist/Billing Clerk offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.
  • Innovative professional exceptionally well-versed in communication and team building. Knowledgeable in medical terminology and prescription laws. Ready to bring 9 years of relevant work experience to new position.
  • Entry-level Medical Receptionist pursues degree in Medical Office Administrative Associate. True team player experienced in patient relations and remains cool under extreme pressure.
  • Bilingual Medical Receptionist with over 9 years of experience in private medical office. Excellent skills managing complex appointment system to maximize revenues. Certified in MOAA.
  • Hardworking [Job Title] brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
  • Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
  • Goal-oriented and welcoming with proven history of modernizing traditional offices to maximize patient satisfaction. Dedicated to organization and collaboration with over 9 years in medical industry. Trained in Care 360 with excellent [Area of expertise] skills.

Overview

18
18
years of professional experience

Work History

Medical Front Office Receptionist

Choudhary Cardiology
Palmdale, CA
08.2012 - 10.2021
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Checked patient insurance, demographic and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed and filed financial documentation for accounting purposes.
  • Completed patient referrals to other medical specialists.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Enhanced office productivity by handling high volume of callers per day.
  • Managed multi-line phone system and pleasantly greeted patients.

Medical Billing

Choudhary Cardiology
Palmdale, CA
08.2012 - 10.2021
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Managed billing calendar and scheduled claims for payments.
  • Liaised between patients, insurance companies and billing office.
  • Adhered to established standards to safeguard patients' health information.
  • Prepared accounts with past due balances and transferred those cases to collection agency.
  • Gathered information from multiple sources to simplify billing and organize accounts.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Filed and updated patient information and medical records.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Orchestrated medical coding, payment posting, accounts receivables and collections.
  • Delivered timely and accurate charge submissions.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
  • Collected payments and applied to patient accounts.
  • Set up and maintained new electronic billing system.
  • Posted payments and collections on regular basis.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.

Education

MOAA - Medical Insurance Billing

Charter College - Lancaster
Lancaster, CA
12.2013

Skills

  • Supply Ordering
  • Data Entry Software
  • Certified Medical Administrative Specialist
  • BLS Certified
  • Appointment Scheduling
  • Customer Service
  • Invoice Preparation
  • Time Management
  • Detail-Oriented
  • Taking Client Histories
  • Medical Report Preparation
  • Problem Solving
  • CPR Certified
  • Verbal and Written Communication
  • Organization and Time Management
  • Medical Charting
  • Administrative Tasks
  • Critical Thinking
  • Cleaning and Sterilizing
  • Advising Patents
  • Medical Recordkeeping
  • Invoice Processing
  • Adaptable and Flexible
  • Medical Coding
  • CPT Coding
  • Patient Referral
  • Insurance Authorizations
  • Payment Scheduling and Collection
  • Insurance Forms
  • Referral Verification
  • Computer Proficiency
  • Mail Distribution
  • Relationship Building
  • Data Entry
  • Claim Forms
  • Patient Interviews
  • Inventory Management
  • Collaboration and Teamwork
  • Patient Eligibility Requirements
  • Payment Plan Options
  • Data Management
  • Staff Leadership
  • HIPAA Compliance
  • Scheduling Tests and Procedures
  • Documentation Review
  • Collecting insurance info
  • Office Coordination
  • Office Management
  • Calendar and Appointment Management
  • Patient Database Maintenance
  • Employee Scheduling
  • Outpatient care
  • Medical Records Management
  • Account management
  • Insurance claims
  • Medical billing and coding
  • Patient Scheduling
  • Insurance Verification
  • Electronic Medical Records
  • Reminder calls
  • EMR / EHR
  • Payment collection
  • Flexible and Adaptable
  • Medical office administration
  • Training and Development

reading, Scrapboooking, spending time with my family and children. Going on vacations.

I enjoy spending quality time with my children and husband going to San Diego, Santa Barbara, Las Vegas. I enjoy going painting and to art galleries. I enjoy laughing with my family and friends. Learning new things, helping out in the community. Being resourceful to those who are unable or have the knowledge where to get services they may need and or acquire. I'm very resourceful, dependable, reliable, very detailed. Helping others is one of my top favorite things to do.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Medical Front Office Receptionist

Choudhary Cardiology
08.2012 - 10.2021

Medical Billing

Choudhary Cardiology
08.2012 - 10.2021

MOAA - Medical Insurance Billing

Charter College - Lancaster
CELIA MARAVILLAMedical Office Administrative Asst/medical billing