Medical assistant looking to utilize extensive experience to provide attentive, highly professional assistance to patients and physicians, bringing good organizational and interpersonal skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Care Technician
LabCorp
Manhattan, NY
10.2021 - Current
Collected and transported specimens to prepare for lab testing.
I answered patient assistance calls, assessed needs, and offered qualified support.
Tested and recorded blood glucose levels.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Verified appropriate lab couriers picked up collected lab specimens.
Obtained all prescribed laboratory testing.
Ordered and prepared reagents and supplies.
Checked the patient's insurance, demographic information, and health history to keep the information current.
Helped patients complete necessary medical forms and documentation.
Kept the waiting room neat and organized by stacking magazines, removing trash, and cleaning the glass.
Supported office staff and operational requirements with administrative tasks.
Collected blood, tissue, and other laboratory specimens, and prepared them for lab testing.
Collected and processed specimens for laboratory testing efficiently.
Educated patients on proper specimen collection procedures.
Collaborated with healthcare team to ensure quality patient care.
Helped create a safe environment by following infection control policies.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Medical Assistant
Amsterdam Medical Practice
New York, NY
03.2017 - 06.2021
Perform EKG and Spirometry if necessary
Triage patients and take vital signs on centricity EMR
Phlebotomy, injection placement
Perform immigration exam
Perform PAD study
Assist different specialist (internal, cardiology, vascular surg, GYN)
Answer multi line phones, send fax
Verify medications with pharmacy and update in chart
Receive incoming mail, scan and transfer into patients chart.
Assisted physicians with patient examinations and medical procedures.
Managed patient scheduling and coordinated appointments efficiently.
Maintained accurate electronic health records for all patients.
Obtained and processed laboratory specimens for testing.
Educated patients on treatment plans and medication instructions.
Administered vaccinations and performed routine clinical tasks.
Handled medical billing and insurance claims accurately.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Supported administrative staff by processing payments.
Assisted back office patient processes to reduce office wait times.
PROFESIONAL SPEECH & HEARING CENTER
Medical Assistance/ Recepcionist
Caguas, PR
01.2002 - 11.2008
Met & greeted clients/visitors providing detailed service information as needed
Answered and directed calls daily using a multi-line telephone
Provided information regarding all programs and services rendered.
Performed general and clerical duties, including but not limited to photocopying, faxing, mailing, data entry, scheduling appointments, and filing.
Managed and accurately documented the inventory of supplies.
Assisted physicians with patient examinations and medical procedures.
Educated patients on treatment plans and medication instructions.
Handled medical billing and insurance claims accurately.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Documented notes during patient visits.
Scheduled appointments for patients via phone and in person.
Collected samples from patients for laboratory testing purposes.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Organized patient charts before each day's clinic sessions began.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Filed insurance claims forms in accordance with applicable regulations.
Education
CERTIFICATE MEDICAL ASSISTANT - NATIONAL EXAM CERTIFICATE
NATIONAL HEALTHCARE ASSOCIATE
NEW YORK
10-2017
Associate of Applied Science - EKG & Phlebotomist
ABC Training Institute
Bronx, NY
09-2017
H.S Diploma - High School
Margarita Janer Palacios
Puerto Rico
06-1996
Some College (No Degree) - BLS / CPR
CPR FUNDATION
New York, NY
Skills
Centricity EMR
Centricity group management
Computer Programs such as Windows, Microsoft Office, Internet, POS systems, ASW system
Medical Billing & Coding
General Knowledge in Use of Office Equipment
Fluid Measurement
Vital Signs Collection
Linens Management
Sterilizing Equipment Use
Calm Under Stress
Height and Weight Measurement
Patient Information Collection
First Aid Certification
specimen collection
medical billing
patient triage
vital sign assessment
infection control
electronic health records
customer service
team collaboration
problem solving
EKG interpretation
Patient observation
Corrective action planning
Vitals documentation
Blood glucose monitoring
Patient hygiene management
Basic life support
Phlebotomy techniques
CPR certification
Patient services
Vital signs monitoring
Pediatric emergency assessment, recognition and stabilization
Certification
First Aid/CPR Certified
Personal Information
Title: Phlebotomist
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Patient Care Technician
LabCorp
10.2021 - Current
Medical Assistant
Amsterdam Medical Practice
03.2017 - 06.2021
PROFESIONAL SPEECH & HEARING CENTER
Medical Assistance/ Recepcionist
01.2002 - 11.2008
CERTIFICATE MEDICAL ASSISTANT - NATIONAL EXAM CERTIFICATE