Accomplished Program Coordinator at the University of Arkansas for Medical Sciences, UAMS, with a proven track record in strategic planning and process improvements. Expert in program management and customer service, I have enhanced program efficiency and established key partnerships, significantly expanding program reach. Skilled in data management and problem-solving, I consistently deliver results beyond expectations.
Overview
24
24
years of professional experience
Work History
Program Coordinator
University of Arkansas for Medical Sciences, UAMS
05.2015 - Current
Help facilitate regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding our anatomical donor program reach and impact by creating and processing MOU's for other Universities and entities that use our donors at their facilities.
Maintained detailed donor records of program enrollment, ensuring compliance with internal policies and external regulations.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Enhanced program efficiency by streamlining processes and implementing innovative solutions. We now use Gocodes to trave donors that are in use in varias programs on and off campus. We are now maintaining archival data in Application Xtender as well as our current enrollees to the program for better access by all Anatomical Gift Program employees. based program.
Handle all registration of new donors into the Anatomical Gift Program. Assist families, funeral homes, and medical professionals in the acceptance of all donors into our facility.
I assist when needed in the Anatomy lab complex, wrapping cremains, biohazard pick up, organizing inventory of the equipment for use in the anatomy complex.
Purchasing of supplies and equipment for all faculty and staff in the educational complex. Maintain all bids for cremation services and lab contracts for cadaveric blood specimens.
Process all travel for our educational faculty.
Educational Specialist
University of Arkansas for Medical Sciences, UAMS
10.2012 - 07.2014
Handled all the needs of our faculty and staff relating to travel, departmental updates, procurement processes.
Worked closely with faculty on creating their Promotion and Tenure packets online and in book form.
Procurement Manager
University of Arkansas for Medical Sciences
09.2008 - 10.2012
Managed a team of four Medical Buyers, handled all hiring and training, along with campus training on new procurement policies and laws.
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Negotiated contracts with suppliers to obtain favorable terms and pricing.
Reduced procurement costs by implementing strategic sourcing initiatives and negotiating favorable contracts with suppliers.
Developed strong relationships with key suppliers, resulting in improved communication, better pricing, and reliable delivery schedules.
Maintained a high quality of customer service for the campus.
Medical Buyer
University of Arkansas for Medical Sciences
02.2005 - 09.2008
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Travel Coordinator
University of Arkansas for Medical Sciences, UAMS
08.2000 - 02.2005
I was involved with the creation and implementation of travel portion of SAP, handled all training for the UAMS campus.
Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
Complied with company standards while preparing internal, informal and official documentation.
I was at the time the only travel coordinator at UAMS other than my travel supervisor, we handled the processing of all travel for UAMS.
Insurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMSInsurance Verification Specialist I at University of Arkansas for Medical Sciences, UAMS
Medical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMSMedical Laboratory Scientist at University of Arkansas for Medical Sciences, UAMS