Celia Moran
Hawthorne,NJ
Summary
Achieved operational goals through effective coordination of production schedules. Enhanced productivity by optimizing inventory management and resource allocation strategies. Fostered a collaborative team culture and maintained adaptability in fast-paced production environments.
Overview
10
10
years of professional experience
Work History
Production Planner
Rockline Industries
Montville, NJ
09.2022 - 10.2025
- Facilitated collaboration among cross-functional teams to synchronize production plans with customer specifications.
- Managed change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
- Monitored material availability to prevent production delays and shortages, daily.
- Communicated requests for overtime, every Tuesday morning.
- Tracked progress of manufacturing orders using JDE software per day.
- Maintained accurate records and handled purchase orders.
- Conducted regular reviews of inventory levels, proactively addressing shortages or excess stock that could impact production timelines.
Warehouse Support Lead
Rockline Industries
Montville, NJ
11.2020 - 09.2022
- Oversaw the preparation and verification of warehouse documentation, including bills of lading and pick tickets, to maintain high standards of accuracy for internal and external customers.
- Identified and communicated product shortages for shipments to ensure customer orders were on time and in full.
- Built, approved and assigned customer orders to the warehouse floor.
- Checked drivers in and out of the building.
- Maintained records by recording, reporting and tracking KPI's in JD Edwards.
- Organized and digitized paperwork in DocuShare for streamlined interdepartmental access.
Quality Control Technician
Rockline Industries
Montville, NJ
09.2017 - 11.2020
- Performed detailed evaluations of raw materials and finished products to guarantee adherence to quality compliance.
- Developed and maintained documentation for quality control procedures, ensuring consistent application across operations.
- Drafted technical documents such as deviation reports, testing protocol.
- Facilitated training for new team members on quality control techniques to enhance departmental excellence.
Customer Service Representative
Rebdolls
Passaic
12.2015 - 09.2017
- Addressed customer inquiries regarding products, services, and company information.
- Developed rapport with customers through active listening skills, leading to positive feedback from clients.
- Ensured accurate product placement by systematically returning unpurchased or returned items to correct shelf locations.
- Handled escalated calls efficiently, finding satisfactory resolutions for the customers.
Education
High School Diploma -
Passaic County Technical Institute
Wayne, NJ06.2014
Skills
- Adept in Microsoft Office, JD Edward's
- Time management
- Attention to detail
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Inventory maintenance
- Bilingual, Spanish (native)
Timeline
Production Planner
Rockline Industries
09.2022 - 10.2025
Warehouse Support Lead
Rockline Industries
11.2020 - 09.2022
Quality Control Technician
Rockline Industries
09.2017 - 11.2020
Customer Service Representative
Rebdolls
12.2015 - 09.2017
High School Diploma -
Passaic County Technical Institute