Celia Perdomo
Los Angeles,CA
Summary
Seeking opportunities to expand my skills while facilitating company growth. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
31
31
years of professional experience
Work History
Immigration Office Clerk/ Mail Clerk
Matian Law Firm
01.2023 - 02.2025
- Managed document uploads and organization within clients' data profiles.
- Streamlined file organization to aid in adopting a paperless system.
- Processed over 100 files each day to support the transition to a paperless environment.
- Managed input of 100 income mail pieces per day into client profiles.
- Assisted in onboarding new employees and managing mail flow.
- Supported mail operations during lead clerk's absence.
- Processed legal documents, maintaining accuracy and compliance with firm standards.
- Assisted in maintaining case files, implementing a systematic filing system for easy retrieval.
- Trained new staff on office procedures and software applications to enhance team efficiency.
Foster Caregiver
Department of Children's Services
11.2019 - 08.2020
- Provide a safe and comfortable home
- provide for a child's basic physical and emotional needs.
- providing guidance, dedication to bettering the child life through love, educational support and behavior management.
- attend the child medical and dental needs.
- supervise visitation and contact with the child's parents.
- work along with Foster Provider on a Child's court hearing and parents visitation.
- attended hearing with victims to provide emotional support.
- keep records and reports of the important moments in the child's Life.
- communicate with the resource worker on child's development and safety.
- have a friendly and special relationship with the biological parents of the child.
Manager/Key Holder Leader
Fallas Paredes Discount Stores
05.2012 - 11.2019
- Receive shipment, assist in uploading stock, sorting and distributing stock, stocking shelves and displaying products.
- Performs operational duties to run the retail store that includes opening/closing of the store.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Signed for incoming shipments in manager's absence.
- Adhere to assigned work schedule. Promptly clocks in/out and approves weekly timecard.
- operate the end of sales/cash register deposit of the cashiers
- Lead the store in absence of the Store Manager that includes opening and closing of the store, customer service and store maintenance.
- Protect and maintain company assets and resources to include cash control, fixtures and physical facility to prevent theft, ensuring Loss Prevention standards.
- experience in answering phone calls and customer's complains. Input the end of sales into the computer. Build loyal clientele through friendly interaction, maintain high standards of customer service.
- create a positive learning environment by providing clear, respectful, and timely coaching to partners to improve performance and ensure operational excellence.
Banking Assistant
Atlantic Bank, Belize
03.1994 - 08.2000
- Created and maintained reports and journals for loans and transactions.
- Opened new accounts and served existing customers based on individual financial needs.
- Gathered, reviewed and sent loan documents to customers by working closely with loan staff.
- Assisted bankers with past due reports, compliance exceptions and contacting customers about account concerns.
- Assisted customers by phone and in person by answering banking questions and recommending solutions.
- Loaded consumer loan applications and create new file for customers
- maintain a daily schedule for customer on their interview with the loan officer.
Education
Medical Assistance -
LA College International
Los Angeles, CA05.2012
Associate of Business Administration - Business Administration
St. John Junior College
Belize City, Belize06.1987
High School Diploma -
St. Catherine Academy High School
Belize City, Belize06.1984
Skills
- Dedicated Support
- Behavioral Specialist
- People Skills
- Customer Service
- Team Building
- Friendly, Positive Attitude
- Bilingual in English and Spanish friendly
- Reliable and Trustworthy
- Office skill
- Customer service
- Communication skill independent Multitasking
- Administrative skills
- Computer Skills
- Microsoft Office
- Working Collaboratively
Education and Training
other,other,other
Timeline
Immigration Office Clerk/ Mail Clerk
Matian Law Firm
01.2023 - 02.2025
Foster Caregiver
Department of Children's Services
11.2019 - 08.2020
Manager/Key Holder Leader
Fallas Paredes Discount Stores
05.2012 - 11.2019
Banking Assistant
Atlantic Bank, Belize
03.1994 - 08.2000
Medical Assistance -
LA College International
Associate of Business Administration - Business Administration
St. John Junior College
High School Diploma -
St. Catherine Academy High School
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