Celia Rosales
Lancaster,CA
Summary
Motivated & Skilled in scheduling training staff, maintaining meticulous records. 4 years of customer service experience. Demonstrated ability to handle sensitive situations with professionalism and care.
Overview
5
5
years of professional experience
Work History
Receptionist
Smile Dental group
12.2023 - 05.2024
- Coordinated appointment scheduling to enhance office efficiency and client service
- Conducted training for new receptionist on standard operating procedures and organizational protocols.
- Maintained secure office environment by implementing and overseeing visitor sign-in protocols.
Warehouse Worker
Amazon
03.2022 - 09.2023
- Consistently handled merchandise weighing up to 50Ibs + ensuring safe and efficient transport within the facility.
- Conducted thorough inspections to verify product quality, quantity, and inventory accuracy, maintaining high standards of operational excellence
- Collaborated with team members to streamline the handling of incoming and outgoing goods, contributing to the optimization of ware house operations.
Ice Cream Server
La Michoacana
05.2019 - 01.2022
- Delivered high-quality customer service by preparing ice cream orders with attention to presentation and accurate portioning.
- Ensured a clean and inviting store environment through diligent maintenance and appearance standards.
- Managed opening and closing procedures in compliance with company protocols.
Education
High School -
Littlerock
Palmdale, CA06.2020
Skills
- Administrative Support
- customer service
- Multitasking
- Active Listening
- Appointment Scheduling
- Computer data entry
Timeline
Receptionist
Smile Dental group
12.2023 - 05.2024
Warehouse Worker
Amazon
03.2022 - 09.2023
Ice Cream Server
La Michoacana
05.2019 - 01.2022
High School -
Littlerock
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