CELIA V. DIAZ
Fontana,CA
Summary
Enthusiastic Marketing Promotions Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills. Implements strategic and tactical marketing campaigns to drive engagement and sales.
Overview
11
11
years of professional experience
Work History
Marketing Promotions Manager
Monster Energy
12.2019 - Current
- In collaboration with Brand Marketing, Digital Marketing, Sports Marketing, Music Marketing, Field Marketing, Customer Marketing, Creative, Legal, Accounting, the retail customer, and outside promotion agencies and vendors create and execute promotions appointed by the Sr
- Marketing Promotions Manager which include:
- Adaptations of national brand promotions
- Custom account-specific promotions aimed at Monster’s largest and strategic accounts
- Regional account-specific promotions targeting accounts offering the greatest ROI
- Accountable for the entire promotion creation process including ideation, artwork development, copy writing, entry mechanics & backend development, rules creation, promotion registry where necessary, legal agreements, selecting and managing vendors, gaining necessary approvals, winner selection and confirmation, prize fulfillment, and providing assets and support for the sell-in process
- Collaboratively ideate promotion concepts and provide assets for pitch decks and presentations
- Present and sell-in promotion concepts internally and externally
- Train and coach Marketing departments on Monster’s brand standards with promotions
- Provide best practices and execution expectations
- Manage all account-specific and region-specific promotion requests to ensure they provide the necessary ROI, are up to brand standards, the lead time is adequate, the relevant parties are included, and the necessary agreements are in place
- Attend regular conference calls and meetings with the Marketing departments and facilitate communication as needed.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Worked with marketing department to create targeted advertising strategies for key customer demographics.
- Collected performance data on each promotion to better plan future events.
- Developed campaigns, led design and tracked results.
Administrative Assistant
Monster Energy
08.2016 - 12.2019
- Prep, post and track all agreement requests in Apttus & as well as Terms & Conditions short forms
- Work with HR for offer letters, new hire onboarding paperwork and assist with new hire training
- Process/track department invoices, track budgets and new vendor set-up
- Manage/Reconcile two department credit cards and assist with corporate card management for the department’s leadership
- POS Inventory Management
- Additional projects assigned by directors and SVP.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Executed record filing system to improve document organization and management.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Created PowerPoint presentations for business development purposes.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
DSD Claims Representative
Monster Energy
01.2015 - 08.2016
- Communicate with distributors daily to confirm monthly promotional billbacks
- Verify promotional information on invoices to backup submitted by distributors
- Process claims in SAP/Vistex/VIP/ SRS system and verify accounting codes
- Upload necessary documents related to claims/invoices
- Verify promotional agreements, chain alerts and distributor agreements to confirm discounts
- Create re-bills due to short payments on invoices
- Format and initiate accounting entries in SAP/VIP/SRS
- Generate reports from VIP/SRS system and create pivot tables and v-lookups
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
Payroll Clerk
Chapman Hospice
05.2013 - 04.2014
- Maintain payroll information by collecting, calculating, and entering data
- Update payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers
- Resolve any payroll discrepancies by collecting and analyzing information
- Provide payroll information by answering questions and requests
- HR: Prepare and give orientation for new hires
- Referral intake for new admissions, clerical duties such as: copying, faxing, emailing, and customer service.
- Maintained payroll information by calculating, collecting and entering data.
- Researched and resolved time discrepancies.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Checked accrued hours against listed hours for leave time.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Receptionist
L&L Nursery Supply
05.2010 - 05.2013
- General Office Support: filing, faxing, copying
- Sorting daily mail
- Assigned tasks in accounts payable including assisting in weekly check run, matching invoices to purchase orders, determining when invoices are due to be paid and then entering them into the computer for payment
- Assigned tasks for accounts receivable including collecting payments from customers, making collection calls and processing orders daily.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
Bachelor’s Degree - Business Administration
San Diego State University
Associate degree - Business Administration
Chaffey College
12.2019
Skills
- Promotion Planning
- Contract Negotiation
- Creative Concepting
- Project Management
- Marketing
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Employee training
Timeline
Marketing Promotions Manager
Monster Energy
12.2019 - Current
Administrative Assistant
Monster Energy
08.2016 - 12.2019
DSD Claims Representative
Monster Energy
01.2015 - 08.2016
Payroll Clerk
Chapman Hospice
05.2013 - 04.2014
Receptionist
L&L Nursery Supply
05.2010 - 05.2013
Bachelor’s Degree - Business Administration
San Diego State University
Associate degree - Business Administration
Chaffey College