Certificate - Acute Care
Riverside City College
Riverside, CA 01.2024 - 02.2024
Celida Rosas
Riverdale,CA
Summary
State-certified Nursing Assistant bringing entry-level experience in healthcare settings. Observant and reliable with suitable bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Education
Certificate - Certified Nursing Assistant
Riverside City College
Riverside, CA 08.2023 - 12.2023
Overview
15
15
years of professional experience
1
1
Certificate
Work History
Certified Nursing Assistant Volunteer
Riverside Community Hospital
01.2024 - 02.2024
- Improved patient comfort by providing compassionate care and assistance with daily activities.
- Enhanced patient safety through diligent monitoring and reporting of vital signs to nursing staff.
- Contributed to a clean and hygienic environment by performing light housekeeping tasks such as changing linens and sanitizing surfaces.
- Collaborated with healthcare team members to ensure the delivery of high-quality care tailored to each patient''s unique needs.
- Enhanced the overall quality of care by participating in regular interdisciplinary team meetings to discuss patient progress, goals, and potential interventions.
- Contributed to a positive work environment by providing support and assistance to fellow volunteers and staff members as needed.
- Demonstrated adaptability in a fast-paced healthcare setting by efficiently managing multiple tasks while maintaining excellent attention to detail.
- Observed patients closely and informed supervisor of concerns and condition changes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Certified Nursing Assistant
Arlington Gardens Care Center
09.2023 - 11.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Warehouse Supervisor
Ashley Furniture Warehouse
03.2016 - 09.2022
- Contact Number: (909) 433-5304
- Loaded, unloaded, and moved material to and from storage and production areas
- Wrapped pallets in shrink wrap before loading
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Checked packages and merchandise for damage and notified vendors
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for a quick resolution
- Managed product staging to efficiently transfer items between receiving, storage, and shipping locations
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight
- Simplified shipping and receiving processes for improved workflow
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery
- Updated daily logs with regular shift activities and incident details
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Satisfied documentation requirements by using SAP software to produce estimates, invoices, and tracking spreadsheets
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Operated company vehicles and heavy equipment with a focus on safety and risk management
- Operated RF scanners to track merchandise and verify the contents of containers
- Moved products using overhead cranes, forklifts, and other equipment, consistently meeting challenging performance goals
- Performed general housekeeping and cleaning tasks
- Measured dimensions of finished pieces for conformance to specifications
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Microsoft to update the system
- Prepared detailed documents and reports in adherence to administrative processes
- Monitored and directed incoming mail and prepared outgoing mail
- Worked closely with others to accomplish timely invoicing and accounts receivables
- Collaborated in the timely processing of billing and accounts receivables
- Transcribed meeting minutes for management's records
- Responded to questions and managed communications with employees and directors, and regional management
- Established and updated work schedules to account for changing staff levels and expected workloads
- Provided backup to the front desk to step in to assist with various tasks whenever an employee was absent or at lunch
- Hired, managed, developed, and trained staff; established and monitored goals; conducted performance reviews and administered salaries for staff
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
- Reduced intake process time by developing application tracking and filing systems
- Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills
- Resolved issues through active listening and open-ended questioning, escalating major problems to the merchandise return manager due to the intensive merchandise return rate
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Supervised 15 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Developed a highly-efficient administrative team through ongoing coaching and professional development opportunities
- Created help desk tickets, troubleshot, and resolved desktop issues
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments
- Developed and tested new product offerings prior to release to assist the development team in bug identification
- Loaded software, granted permissions, and configured hardware for new employees as part of the onboarding process
- Submitted service tickets for equipment maintenance requests
- Translated complex technical issues into digestible language for non-technical users
- Monitored systems in operation and input commands to troubleshoot areas
- Provided replacement files to customers with missing data, media files, and software components
- Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments
- Unloaded deliveries from trucks in a prompt fashion
- Picked and packed order items
- Moved pallets to and from trucks and around the warehouse with forklifts to stay on top of demanding schedules
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
Lead Sales Associate
Janie and Jack
03.2013 - 04.2016
- Contact Number: (909) 476-6950
- Reported sales data to upper management as directed
- Provided exceptional customer service to foster client loyalty and satisfaction
- Built long-term customer relationships and advised customers on purchases and promotions
- Effectively communicated with and supported sales, marketing, and administrative teams daily
- Trained eight new sales associates each quarter
- Learned, referenced, and applied product knowledge information
- Supervised and directed all merchandise and shipment processing
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
Assistant Manager
Walmart
04.2009 - 05.2012
- Contact Number: (909) 783-0497
- Recruited, interviewed, and hired individuals who bring passion and dedication to the positions
- Completed all daily tasks and special assignments with an efficient and quality-driven approach
- Supervised and directed all merchandise and shipment processing
- Assigned work to team members based on company needs, personal strengths, and job knowledge
- Worked with the management team to implement the proper division of responsibilities
- Communicated clear expectations and goals to each team member
- Strategically scheduled team members to maintain optimal staffing levels at all times
- Directed work of as many as 25 employees focused on the overnight crew
- Shared best sales and customer service practices with other team members to help improve the store's efficiency
- Actively pursued personal learning and development opportunities
- Recognized and rewarded outstanding work performance for cultivating a positive and collaborative customer service culture
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Skills
- Order Picking and Processing
- Material Safety Data Sheet
- Operations Support
- Inventory Management
- Materials Handling and Transport
- Microsoft Excel
- Forklift Operation
- Shipment Optimization
- Delivery Scheduling
- Sorting and Labeling
- Resolving Variances
- Records Preparation
- Quick learner
- Team builder
- Positive and friendly
- Motivated team player
- Self-motivated
- Team leadership
- Continuous improvement
- Staff training and development
- Goal-oriented
- Training and development
- Getting things done
- Focused
- Microsoft Word
- Enter Data
- Cash Register Operation
- Inventory Management and Planning
- Maintain Records
- Feeding Assistance
- Basic Life Support
- Ambulation Assistance
- Nutrition Management
- Vital Signs Monitoring
- Patient Care
- Dressing Assistance
- Range of Motion Exercises
- Active Listening
- Infection Control
- CPR Certification
- Preparing Meals
- Oral Hygiene
- Vital Signs
- CNA Certification
- Bedsore Prevention
- Care Monitoring
- Caregiver Relations
- Injury Prevention
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- Certified Acute care
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Certified Nursing Assistant Volunteer
Riverside Community Hospital
01.2024 - 02.2024
Certificate - Acute Care
Riverside City College
01.2024 - 02.2024
Certified Nursing Assistant
Arlington Gardens Care Center
09.2023 - 11.2023
Certificate - Certified Nursing Assistant
Riverside City College
08.2023 - 12.2023
Warehouse Supervisor
Ashley Furniture Warehouse
03.2016 - 09.2022
Lead Sales Associate
Janie and Jack
03.2013 - 04.2016
Assistant Manager
Walmart
04.2009 - 05.2012
Communication Skills
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 10 in the development of Inventory percentage accuracy.
- Documented and resolved merchandise returns which led to an 89% improvement from 49%.
- Completed manager training program.
References
Upon request
Communication Skills
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with a team of 10 in the development of Inventory percentage accuracy.
- Documented and resolved merchandise returns which led to an 89% improvement from 49%.
- Completed manager training program.
References
Upon request
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