C. Elijah Hightower
Toledo
Summary
People-focused Communications major with a Sociology minor and hands-on experience in youth supervision, team leadership, retail operations, and facility supervision. Proven ability to enforce policies, support diverse populations, resolve conflicts, and maintain safe, structured environments. Seeking entry-level opportunities in Human Resources, social services, youth services, or community-based roles.
Overview
4
4
years of professional experience
Work History
Childcare Associate (KidZone)
Sylvania YMCA & JCC
Sylvania, OH
01.2025 - Current
- Supervise groups of up to 15+ children per shift, ensuring safety, behavioral standards, and program compliance
- Communicate daily with parents and guardians regarding child needs, incidents, and program expectations
- Document incidents and follow organizational protocols to maintain child safety and accountability
- Foster an inclusive, supportive environment promoting positive social and emotional development
Fitness Center Supervisor
Sylvania YMCA & JCC
Sylvania, OH
01.2025 - Current
- Oversee daily fitness center operations serving 100+ members per shift
- Enforce facility policies, safety procedures, and code of conduct
- Act as first point of contact for member concerns, conflict resolution, and incident response
- Support staff accountability, professionalism, and customer service standards
Camp Counselor
Columbus Bibleway Church
Columbus, OH
08.2022 - Current
- Supervised daily activities, ensuring safety and engagement for campers.
- Developed and implemented creative programming to enhance camper experience.
- Trained new counselors on camp policies and emergency procedures.
- Facilitated team-building exercises to promote cooperation among campers.
- Maintained all Christ Related activities and maintained all children’s well being over the course of a week every summer
Sales Associate
Kohl’s
Toledo, OH
06.2024 - 03.2025
- Provided customer service in a high-volume retail environment while handling transactions and inquiries
- Resolved customer concerns professionally while adhering to company policies
- Collaborated with team members to meet daily operational goals and maintain organized sales floors
Assistant Manager
Onyx Cafe
Toledo, OH
05.2023 - 01.2024
- Supported daily operations including staff scheduling, inventory management, and shift coverage
- Assisted with onboarding and training new employees on policies and performance expectations
- Addressed employee and customer concerns to maintain a respectful, efficient workplace
Truck Helper
Lasting Impressions Event Rental
Columbus, OH
05.2022 - 09.2022
- Assisted with logistics, delivery, and setup for large-scale events under tight timelines
- Collaborated with team members to ensure accurate equipment handling and client satisfaction
- Loaded and unloaded 50+ lbs equipment to customers liking
Education
Bachelor of Arts - Communications, Sociology
University of Toledo
Toledo, OH05.2026
Skills
- Professional communication & documentation
- Conflict resolution & de-escalation
- Youth supervision & safeguarding
- Scheduling & coordination
- Policy enforcement & compliance
- Leadership & team support
- Confidentiality & professionalism
- Customer & community engagement
- Human Resources
- Manual Labor
- Can move up to 75 lbs equipment
- Attentive
Timeline
Childcare Associate (KidZone)
Sylvania YMCA & JCC
01.2025 - Current
Fitness Center Supervisor
Sylvania YMCA & JCC
01.2025 - Current
Sales Associate
Kohl’s
06.2024 - 03.2025
Assistant Manager
Onyx Cafe
05.2023 - 01.2024
Camp Counselor
Columbus Bibleway Church
08.2022 - Current
Truck Helper
Lasting Impressions Event Rental
05.2022 - 09.2022
Bachelor of Arts - Communications, Sociology
University of Toledo