Summary
Work History
Education
Skills
Languages
Timeline
Generic

Celimar Brooks

Ruskin,FL

Summary

Proven Customer Care Representative with a track record of enhancing client satisfaction and increasing sales revenue at LKQ Corporation Inc. Expert in customer relationship management and problem resolution, adept at data entry and call center operations. Skillfully expanded customer base and improved service outcomes, demonstrating exceptional efficiency and a positive attitude.

Work History

Customer Care Representative

Tampa Family Health
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Sales Representative

LKQ Corporation Inc.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

High School Diploma -

Riverview High School
Riverview, FL
05.2012

Skills

Customer Service

Inbound Customer Service

Data Entry

Call center experience

Problem Resolution

Customer Relationship Management

Languages

Spanish
Native or Bilingual

Timeline

Customer Care Representative

Tampa Family Health

Sales Representative

LKQ Corporation Inc.

High School Diploma -

Riverview High School

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Celimar Brooks