Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
RegisteredNurse
Celina  Amaya

Celina Amaya

Aurora,CO

Summary

Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.

Overview

12
12
years of professional experience
1
1
Certification

Work History

National Certified Medical Assistant

Centro Medico MacArthur Park
City Of Los Angeles, California
05.2005 - 06.2017
  • Performed administrative tasks such as filing, photocopying, faxing and data entry.
  • Administered medication and injections under the direction of a physician or nurse practitioner.
  • Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
  • Documented patient care services by charting in electronic medical records.
  • Recorded patient history before performing physical exams according to established protocols.
  • Assisted in scheduling patient appointments and maintaining accurate records.
  • Prepared laboratory specimens for testing and analysis.
  • Collected vital signs including blood pressure, temperature and pulse rate.
  • Organized work flow by delegating duties to other members of the healthcare team.
  • Provided assistance to physicians during examinations and treatments.
  • Performed basic laboratory tests such as urinalysis, hemoglobin and hematocrit levels, pregnancy tests and glucometer readings.
  • Educated patients on health maintenance topics such as diet, exercise and disease prevention.
  • Responded to patient inquiries regarding appointment times, test results or medications.
  • Maintained inventory of medical supplies within assigned areas.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Incorporated outside records into charts and EHR.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Educated patients about medications, procedures and physician's instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted back office patient processes to reduce office wait times.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Administered medications under physician's supervision.
  • Explained treatment procedures and physicians' instructions.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Handled general office duties to support administrative staff during peak hours.
  • Supported administrative staff by processing payments.
  • Operated electrocardiogram (EKG) to administer diagnostic tests.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Processed orders for medical supplies and lab equipment.
  • Prepared treatment rooms for patient examinations.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Contacted medical facilities to schedule patients for admission.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Coordinated follow-up visits.
  • Provided emotional support to patients while they waited for examination or treatment.
  • Greeted patients upon arrival at the clinic or hospital setting, verified insurance information and collected co-pays when applicable.

Education

National Certified Medical Assistant And Phlebotomy -

Associated Technical College (ATC)
Los Angeles, CA
01-2005

Skills

  • Electronic medical records
  • Medication administration
  • Patient education
  • Vital signs measurement
  • Laboratory specimen collection
  • HIPAA compliance
  • Appointment scheduling
  • Patient intake processing
  • Inventory management
  • Team collaboration
  • Customer service
  • Effective communication
  • Time management
  • Problem solving
  • Workflow organization
  • Restocking lab supplies
  • Medical billing procedures
  • Conversant in English/Spanish
  • Billing support
  • Medical records confidentiality
  • Resource management
  • Medical records management
  • Problem-solving abilities
  • Electrocardiography (EKG)
  • Adaptability
  • Calm and level-headed under duress
  • Medical terminologies
  • Clear communication
  • Simple dressings
  • Medical equipment setup
  • Clinical and operational judgement
  • Medical supply inventory
  • Patient care
  • Compassionate caregiver
  • pH testing
  • Clinical documentation
  • Lab equipment calibration
  • Respiratory equipment training
  • Equipment sterilization
  • Insurance verification
  • Medical equipment maintenance
  • Team management and supervision
  • Reliable team player
  • Patient registration
  • Electronic health records management
  • Medical assistant (NCMA)
  • Geriatric care
  • Clinical procedure compliance
  • Analytical skills
  • Sterilization techniques
  • Family education
  • Analytical thinking
  • Compassionate
  • Documentation expert
  • Operating EKG equipment
  • CPR
  • Infection control
  • Intuit quickbooks
  • Electrocardiographic rhythm recognition
  • EMR / EHR
  • Heartsaver CPR AED (CPR AED)
  • Diagnostic testing
  • Administering medications

Certification

  • Current BLS Certification
  • NCMA/NPT Certifications
  • HS Diploma

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

National Certified Medical Assistant

Centro Medico MacArthur Park
05.2005 - 06.2017

National Certified Medical Assistant And Phlebotomy -

Associated Technical College (ATC)
Celina Amaya