Celina Andrade

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe
environment for customers and employees.

• Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive
relationships with clientele.
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Managed store employees successfully in fast-paced environment through proactive
communication and positive feedback.
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• Coach Teach and Trained store employees on Composite scoring.
Conducted regular performance reviews for staff members, providing constructive feedback and
opportunities for growth.
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• Reconciled daily sales transactions to balance and log day-to-day revenue.
Maximized sales and minimized shrinkage through excellent customer service and adherence to
standard practices.
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Managed financial aspects of store operations, including budget planning, expense tracking, and
accurate record-keeping to maintain fiscal responsibility.
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Optimized labor scheduling according to store needs while adhering to budget constraints,
maximizing productivity without compromising service quality.
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Promoted team collaboration, performance, and efficiency by fostering healthy environments
focused on mutual success.

• Oversaw the day-to-day store operations, increasing overall efficiency by improving workflow processes to achieve composite scoring of 80% or higher
• Collaborate to align all departments on In Stock processes, department counts, replenishment items and weekly wall to wall scans to elevate out of stocks
• Oversee and manage vendor compliance and inventory management by utilizing Globalworx
• Manage Grocery planner and execution while maintaining district merchandising initiatives
• Oversee daily food safety compliance
• Oversee Pick Up daily In Stocks and Wait Time while researching all OOS items to verify root causes that have caused an incorrect balance on hand
• Assist and coordinate store FCB inventories and monthly PIR inventories
• Coordinate with store leader on team efficiency and productivity in all departments to achieve Overtime goals and Labor % Effective
• Assist with creating and executing budgets and scheduling of labor in partnership with store management.

• Successfully managed a high volume front end and significantly improved metrics on IPM's, Produce scanning, PTWT, SCO utilization, Cash control and overall front end efficiency
• Managed all aspects of Front end Promise shops while achieving the company goals
• Manage scheduling of the front-end associates to provide efficient prime time department coverage
• Responsible for all entry level store hiring and in store interviews and job placement
• Evaluate employee performance and provide feedback.

• Successfully managed high volume deli department while growing sales and profit while lowering shrink through executions of standards and expectations
• Effectively executed succession planning while training and promoting several high potential team members
• Navigated Deli throughout extensive remodel, assisted in positive feedback of placement of merchandising plans and new sales opportunities
• Successfully identified a new leader for a new Cheese shop within the store.