Celina Andrade-Gomez
Dallas,TX
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
12
12
years of professional experience
Work History
Construction Manager
Compass Data Centers
09.2022 - Current
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Communicated daily with 12+ Subcontractors to keep project fully operational.
- Implemented systems to improve process efficiency and reduce project duration.
- Collaborated with construction administration consultants to schedule field observations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored construction sites for compliance with safety regulations and adherence to standards.
- Identified and resolved construction issues promptly to prevent delays.
Insurance Service Agent
Goosehead Insurance
02.2021 - 04.2021
- Responded to customer requests for products, services, and company information, resulting in increased sales by 10%
- Advised customers on required information for claim submissions to progress applications.
- Answered over daily average of 20 incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Fielded customer complaints, escalating complex issues to management for resolution.
Recreational Assistant
MWR Naval Base Kitsap
10.2019 - 07.2020
- Factored-in abilities, needs and interests of participants in development of over 15 programs.
- Provided feedback and guidance to program participants regarding progress and development.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival for over 50 events
- Discussed safety and maintenance concerns with supervisor for remediation.
- Responded to public inquiries to provide information about programs and facilities.
- Compiled hourly user statistics to document usage, issues and incidents to complete daily report form.
Administrative Assistant
Hall & Company
02.2018 - 11.2018
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Scheduled office meetings and client appointments for staff teams.
- Managed over 50 phone and email correspondence while also having handled incoming and outgoing mail and faxes.
Aviation Structural Mechanic
United States Navy, USN
08.2011 - 08.2015
- Removed corrosion and deposits on special surfaces and restored using manufacturers' protocols.
- Installed, rigged and removed components pertaining to systems such as air conditioning, heating, pressurization and oxygen, plus multiple safety devices of over 80+ aircraft.
- Performed daily postflight, preflight and other periodic inspections.
- Recorded inspection and maintenance actions using log books, computer terminals and other technical applications.
- Updated logs and filled out maintenance reports with high accuracy and efficiency.
- Inspected aircraft daily to assess airworthiness.
- Audited over 20+ times with 0 discrepancies.
Education
Master of Science - Human Resources Management
Keller Graduate School of Management
Irving, TX04.2021
Bachelor of Science - Business Management
DeVry University
Downers Grove, IL05.2017
High School Diploma -
Madera High School
Madera, CA05.2011
Skills
- Security Systems Knowledge
- Project Management
- MS Office Proficiency
- Schedule Management
- Verbal and Written Communication
- Administrative Support
- Employee Training
- Workers' Compensation Knowledge
- Document Retrieval
- Strategic Planning
- Training and Development
- Team Bonding
Timeline
Construction Manager
Compass Data Centers
09.2022 - Current
Insurance Service Agent
Goosehead Insurance
02.2021 - 04.2021
Recreational Assistant
MWR Naval Base Kitsap
10.2019 - 07.2020
Administrative Assistant
Hall & Company
02.2018 - 11.2018
Aviation Structural Mechanic
United States Navy, USN
08.2011 - 08.2015
Master of Science - Human Resources Management
Keller Graduate School of Management
Bachelor of Science - Business Management
DeVry University
High School Diploma -
Madera High School
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