With my experience in the mental health field as a case manager and my current position as the operational manager of a non-profit organization I feel well equipped to take on any task that arises. With my association with team sports I obtain the ability to work efficiently with a team as well as individually.
Overview
14
14
years of professional experience
Work History
President/Operational Manager
NorCal Bandits Fastpitch, Inc.
07.2012 - Current
Established positive and effective communication among coaching staff and organization leadership.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Partnered with vendors and suppliers to effectively manage and budget.
Interacted well with our athletes and families on a daily basis to build and maintain a healthy rapport.
Managed purchasing, sales, marketing and customer account operations efficiently.
Manage organization website and ensure accuracy to keep all members are informed of any changes.
Case Manager
Transitional Living And Community Support
12.2012 - 12.2015
Developed and implemented comprehensive case management plans to address client needs and goals.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Monitored clients' progress and tracked client services to provide crisis interventions.
Youth Partner/ Resource Specialist
Fred Finch Youth Center
09.2010 - 09.2012
FFYC was a Full Service Partnership program. I provided individual rehabilitation, case management, and collateral services to youth and families involved in the foster care system.
Maintaining proper documentation was vital to ensure services for the family and child(ren) were necessary.
Conducted services in the home, school, and community settings.
Attended Individualized Education Meetings, Child and Family Team meetings.
Collaborated with teachers, therapists, social workers, probation officers, and adoption/foster family agencies.
Implemented philosophy of providing individualized, culturally competent, needs-driven support, while promoting empowerment and advocacy of a marginalized population.
Support Counselor
Excel Readiness Program
06.2009 - 09.2012
Maintained confidentiality of records relating to clients' history and treatment plan.
Guided clients in developing skills and strategies for dealing with problems.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Engaged clients in conversation to determine feelings and apprehensions.
Provide support and supervision to ensure safety of residents and staff members.