Hi, I’m
Celina Barraza
Administrator
El Paso,TX
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
10
years of professional experience
8
years of post-secondary education
Work History
Rain For Rent
Branch Administrator
05.2023 - 10.2024
Job overview
- Created, managed, and organized rental contracts and files.
- Ensured all equipment and services were entered into the contracts for proper invoicing to the customers.
- Maintained detailed records of projects from conception to completion, facilitating accurate invoicing.
- Prepared invoices with accuracy and emailed to customers, processed payments, and documented account updates.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service and increased customer satisfaction through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for the branch and team members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Improved cash flow management with timely invoicing, collections, and accounts payable reconciliation.
- Improved A/R collections by implementing effective strategies and streamlined processes.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
- Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
D&H United Fueling Solutions Inc.
Environmental Administrator
03.2015 - 05.2023
Job overview
- Aided colleagues, managers and customers through regular communication and assistance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone or postal mail.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Managed multiple tasks and met time-sensitive deadlines.
- Input high volume of monthly invoices with consistent accuracy.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Provided clerical support, addressing routine and special requirements.
- Interacted with vendors to purchase and set up equipment and services.
- Maintained personnel records and updated internal databases to support document management.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managed company schedule to coordinate calendar and arrange travel.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Edited documents to improve accuracy of language, flow and readability.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Executed record filing system to improve document organization and management.
- Troubleshot copy machines and printers and scheduled service as needed.
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Tracked office supplies and restocked low items to keep team members on task and productive.
- Reconciled account files and produced monthly reports.
- Used data entry skills to accurately document and input statements.
Education
El Paso Community College, El Paso, TX
Associate of Science from Psychology
08.2013 - 02.2015
Eastwood High School, El Paso, TX
High School Diploma
08.2008 - 06.2012
El Paso Community College, El Paso, TX
Continuing Education/ License from Nail Technician
08.2022 - Current
Skills
Excellent Customer Service
Timeline
Branch Administrator
Rain For Rent
05.2023 - 10.2024
El Paso Community College
Continuing Education/ License from Nail Technician
08.2022 - Current
Environmental Administrator
D&H United Fueling Solutions Inc.
03.2015 - 05.2023
El Paso Community College
Associate of Science from Psychology
08.2013 - 02.2015
Eastwood High School
High School Diploma
08.2008 - 06.2012
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