Open To Work
Celina Burk
Drug Addictions Counselor
Thorofare,NJ
Summary
Experienced client support specialist with a background in addictions counseling focused on maintaining confidentiality and fostering positive interactions. Proficient in scheduling, data entry, and conflict resolution to ensure seamless operations and enhance client satisfaction. Committed to applying strong interpersonal skills and counseling knowledge to contribute to effective client care and organizational success. Experienced professional specializing in client support and addictions counseling, with a strong background in crisis intervention and conflict resolution. Proficient in scheduling, data entry, and resource coordination to enhance operational efficiency and maintain confidentiality. Committed to applying empathy-driven solutions and effective record keeping to foster positive client outcomes and organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Drug Addictions
Virtua Health
06.2018 - Current
- Educated patients on coping strategies and withdrawal management, increasing treatment adherence and improving long-term recovery outcomes.
- Assessed patient progress through regular screenings and adjusted intervention plans, enhancing treatment accuracy and patient safety throughout managed recovery.
- Coordinated multidisciplinary care plans to address complex addiction cases, improving patient engagement and streamlining treatment delivery.
- Implemented personalized relapse prevention strategies that strengthened patient resilience and reduced hospital readmission rates.
- Facilitated group therapy sessions to foster peer support, enhancing patient engagement and promoting sustained motivation throughout the recovery process.
- Screened incoming patients for co-occurring mental health disorders to tailor addiction treatment approaches, improving individualized care effectiveness and patient stability.
- Collaborated with emergency departments to swiftly identify substance abuse cases, improving immediate patient care and reducing critical response times.
Office Coordinator
Virtua Health
09.2001 - Current
- Managed daily scheduling and calendar coordination to ensure timely meeting preparation and improved team availability.
- Processed incoming correspondence and maintained filing systems, resulting in enhanced document retrieval accuracy and compliance.
- Coordinated office supply inventory and procurement activities, minimizing shortages and supporting uninterrupted operational workflow.
- Facilitated communication between departments and external contacts to streamline information flow and reduce response times.
- Monitored maintenance requests and vendor services to sustain a safe and well-functioning work environment.
- Processed incoming correspondence and directed communications to appropriate departments, enhancing information accuracy and accelerating internal response times.
- Organized confidential patient records with precision, ensuring compliance with privacy regulations and facilitating swift information retrieval for clinical staff.
- Monitored daily office operations to ensure regulatory compliance and supported staff needs, contributing to a well-organized and efficient healthcare environment.
- Processed insurance verifications to ensure accurate patient eligibility, reducing claim denials and supporting smoother revenue cycles.
- Managed vendor communications to coordinate timely delivery of office supplies, ensuring uninterrupted administrative operations and supporting staff productivity.
Education
Bachelor of Arts - Counseling Psychology
Rutgers University
Camden NJ05-2022
Associates - undefined
Camden County College
Blackwood, NJ06-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Problem resolution
Timeline
Drug Addictions
Virtua Health
06.2018 - Current
Office Coordinator
Virtua Health
09.2001 - Current
Associates - undefined
Camden County College
Bachelor of Arts - Counseling Psychology
Rutgers University