Celina Campos
Colfax,WA
Summary
I have many years in the service industry and can provide exceptional customer service as well as office management. I am dedicated and a hard worker, have excellent communication skills, am thorough, organized and pay attention to detail. Proficient in Point-of-Sale System, knowledge of Microsoft Office and general computer skills.
Overview
18
18
years of professional experience
Work History
Customer Service/Sales Assistant
Mechanical Reps Inc.
06.2018 - 10.2024
- Performed receptionist and office management duties
- Coordinated between sales, customers, and vendors to troubleshoot issues and improve communication
- Anticipated needs and assist about 20 inside and outside sales people with projects, commercial jobs, freight claims, and ship dates to improve daily operations
- Prepared for bi-monthly sales meetings to review all open projects
- Reviewed status of each project with individual sales people, fix and update jobs, close finished jobs
- Created work instructions for project control, invoicing and billing system
- Conducted training sessions and webinars for project control and billing system
- Assisted billing department to coordinate and split orders based on shipment schedules
- Entered estimated ship dates for new orders daily and confirm cost and sell prices are correct for each order
Office Manager
The Law Offices of Steve Campos, PC
09.2017 - 05.2018
- Helped in preparing documents, organizing files, and research
- Performed routine clerical task such as mailing, filing, scanning, copying, answering phones, greeting clients and visitors, maintaining office equipment and computers, and managing office supply inventory
- Entered and organized client database
- Facilitated various office projects as needed, ran errands as needed for office, managed client payments, and aided in bookkeeping
Caregiver
Home Healthcare Aide
11.2016 - 08.2017
- Scheduled client’s regular doctors appointments and follow up treatments
- Organized medical bills for submission and appeal to client’s Healthcare Provider
- Managed pick up and administration of medication
- Managed correspondence and errands
Assistant Manager
Gray Dog Bar
05.2015 - 11.2016
- Managed the office
- Managed relationships with suppliers
- Kept up to date with beer and liquor licensing
- Created budgets and managed cashflow
- Completed regular inventory and ordering as necessary, handled deliveries
- Performed interviews, hiring, and onboarding
- Trained new employees
- Motivated and oversaw staff
- Created team schedules
- Managed the bar's official social media account
- Provided exceptional customer service as bartender
- Performed opening and closing duties including counting the tills, stocking, and cleaning bar
Bartender
Dark Horse
02.2015 - 05.2015
- Mixed craft cocktails and provided excellent customer service to my guests
- Performed regular inventory checks
- Stocked and cleaned the bar
- Handled money from customers and kept the money drawer accurate for beginning and end of day
- Performed open and closing bar duties
Assistant Manager and Bartender
Black Market Bar
03.2013 - 01.2015
- Provided excellent customer service to my guests as a bartender
- Stocked and cleaned the bar
- Handled money from customers and kept the money drawer accurate for beginning and end of day
- Did regular inventory checks and ordered product as necessary; kept in contact with suppliers
- Learned new skills to make a wide variety of craft cocktails
- Handled deliveries
- Oversaw staff and scheduling
- Helped manage social media
- Performed open and closing duties, including counting tills and balancing money
Bartender and Server
NoFish Kitchen and Bar
01.2010 - 03.2012
- Provided superior customer services as a server and bartender by anticipating the needs of my guests
- Collaborated with bartenders to create new cocktail menus
- Sought out and received training on how to recommend, identify, serve, and enjoy varieties of wines and whiskeys
- Took customer reservations
- Managed bar inventory, restocked supplies, and placed orders for spirits, beer, wines, and mixers
- Performed opening and closing duties, printed sales reports, and prepared cash drawers
Host, Receptionist, Party Planner
2900 Restaurant and Lounge
01.2009 - 11.2009
- Answered phones
- Took reservations
- Greeted and seated guests
- Planned, organized, and held events for guests
- Assisted General Manager with various projects as needed
Barista, Sales Clerk
Greenery Market
09.2006 - 01.2009
- Learned how to provide guests with great service as a coffee barista
- Helped in bakery and deli
- Performed cashier duties
- Stocked market items
- Assisted customers
- Cleaned store throughout the day
Education
Associates Degree - Radio & TV Broadcasting
El Paso Community College
El Paso01.2009
Graduated -
Franklin High School
El Paso, TX01.2003
Skills
- Payment processing
- Accountability
- Active learning
- Organization
- Documentation
- Customer needs assessment
- Email communication
- Verbal and written communication
- Customer service
Timeline
Customer Service/Sales Assistant
Mechanical Reps Inc.
06.2018 - 10.2024
Office Manager
The Law Offices of Steve Campos, PC
09.2017 - 05.2018
Caregiver
Home Healthcare Aide
11.2016 - 08.2017
Assistant Manager
Gray Dog Bar
05.2015 - 11.2016
Bartender
Dark Horse
02.2015 - 05.2015
Assistant Manager and Bartender
Black Market Bar
03.2013 - 01.2015
Bartender and Server
NoFish Kitchen and Bar
01.2010 - 03.2012
Host, Receptionist, Party Planner
2900 Restaurant and Lounge
01.2009 - 11.2009
Barista, Sales Clerk
Greenery Market
09.2006 - 01.2009
Associates Degree - Radio & TV Broadcasting
El Paso Community College
Graduated -
Franklin High School
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