CELINA CASTILLO-ESCAMILLA
Tucson,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Compliance Officer
Our Mother of Sorrows Catholic School
09.2021 - 09.2023
- Developed and maintained compliance database, tracking all compliance activities and documents
- Responded to employee inquiries regarding compliance regulations and procedures
- Maintained up-to-date knowledge of current and emerging compliance regulations
- Managed multiple line phone systems and directed to appropriate area.
- Instrumental in organizing and maintaining school files for contracted, non contracted and all volunteer personnel.
- Responsible for keeping & maintaining mandatory files that related to operations and regulations for OMOS School After Care & Preschool Programs as required by the state of Arizona and Diocese of Tucson.
Office Coordinator
Carondelet Medical Group
09.1998 - 09.2018
- Coordinated 25 primary staff and physician schedules
- Supported physicians and clinical team members with technical knowledge, operational support and patient support practices
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight schedules
- Guided physicians and staff members to minimize delays and maintain high-quality daily production
- Developed and implemented patient relation strategies, opening up communication to increase satisfactory goals
- Balanced and updated computer accounting records and physical cash; including receipt documentation and expense tracking
- Documented daily clinic activities in report logs for senior management review while implementing suggested operational changes to eliminate process gaps
- Developed patient/physician relationships necessary for the proper care plan of each individual patient
- Input accurate account data to efficiently update the EHR & EMR database to maintain detailed records
- Supervised clinical & non-clinical staff members, consistently providing a productive and positive work atmosphere
- Managed incoming and outgoing correspondence and packages to support smooth daily operations
- Daily management of all incoming payments, cash collections and deposits
- Coordinated meetings and maintained heavy daily call volumes
- Adhere to HIPAA compliant policies and procedures
- Instructed new hires on administrative procedures and company policies,closely checking work to verify performance
- Collaborated closely with billing administration staff and physicians to budget & improve office operations.
Education
Some College (No Degree) - Health Care Administration
Pima Community College
Tucson, AZSome College (No Degree) - Certificate in Professional Development
Disneyland University
Anaheim, CAHigh School Diploma -
Santa Rita High School
Tucson, AZ05.1990
Skills
- Account Reconciliation
- Meeting Organization
- Patient Relations
- Billing & Collections
- Data Entry
- Medical Record Management
- Referrals & Authorization Processing
- EHR & EMR Systems
- Project & Work Force Management
- Senior Leadership Support
- Charge entry with ICD9 & ICD10 Coding
- Scheduling and Calendar Management
- Infection Control
- HIPAA Compliance
- Multiple Line Switchboard Operations
Languages
Spanish
Native or Bilingual
Timeline
Compliance Officer
Our Mother of Sorrows Catholic School
09.2021 - 09.2023
Office Coordinator
Carondelet Medical Group
09.1998 - 09.2018
Some College (No Degree) - Health Care Administration
Pima Community College
Some College (No Degree) - Certificate in Professional Development
Disneyland University
High School Diploma -
Santa Rita High School
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