Celina Augustin
Camby,IN
Summary
Adept in database and server administration, I enhanced operational efficiencies and spearheaded process improvements at DHL Supply Chain, leveraging my strong problem-solving skills and expertise in remote support tools. My proactive approach in high-stress environments and ability to manage complex projects has consistently driven positive outcomes and increased customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Remote
Associate Bankruptcy Attorney
- Proactively identified potential service gaps or areas requiring improvement by regularly reviewing customer feedback surveys.
- Spearheaded initiatives to improve internal processes and workflows, resulting in increased efficiency within the coordination team.
- Implemented effective recruitment strategies, successfully attracting highly qualified interpreters for various languages and industries.
- Facilitated clear communication between all parties involved in complex projects involving multiple interpreters and languages, ensuring timely completion.
Interpreter Services Coordinator
Creole Interpreter
01.2023 - 10.2024
- Proactively identified potential service gaps or areas requiring improvement by regularly reviewing customer feedback surveys.
- Spearheaded initiatives to improve internal processes and workflows, resulting in increased efficiency within the coordination team.
- Implemented effective recruitment strategies, successfully attracting highly qualified interpreters for various languages and industries.
- Facilitated clear communication between all parties involved in complex projects involving multiple interpreters and languages, ensuring timely completion.
Merchandise Inventory Clerk
DHL Supply Chain
01.2023 - 09.2024
- Optimized replenishment procedures for critical stock items, minimizing potential out-of-stock situations affecting store revenue.
- Streamlined merchandise processing by implementing efficient organization and storage strategies.
Brand Ambassador
Andersen
07.2020 - 12.2022
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
Customer Service Representative
Walmart
02.2019 - 01.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
GED - Computer
05.2019
High School Diploma - Business
12.2015
Skills
- Database Administration
- Remote support tools
- Server Administration
- Cloud Management
Languages
Creole
Full Professional
Timeline
Interpreter Services Coordinator - Creole Interpreter
01.2023 - 10.2024
Merchandise Inventory Clerk - DHL Supply Chain
01.2023 - 09.2024
Brand Ambassador - Andersen
07.2020 - 12.2022
Customer Service Representative - Walmart
02.2019 - 01.2020
Remote - Associate Bankruptcy Attorney
Linday - GED, Computer
Martin Luther King - High School Diploma , Business
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