Summary
Overview
Work History
Education
Skills
Accomplishments
Specific Experience
Vaccination Status
Relevant Skills And Experience
Training
Certification
Languages
Timeline
Generic

Celina Garcia

Española,NM

Summary

Experienced Contractor Assurance Specialist/Nuclear Quality Auditor/Lead Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Versed in managing entire audit process from planning and risk assessment to fieldwork effectively and efficiently. Capable of leading audit teams in fully evaluating information, structures and procedures and follow-up on corrective actions. Analytical and organized professional comfortable working independently or as part of team. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Proficient in Microsoft Suite, organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Forward-thinking Contractor Assurance Specialist/Nuclear Quality Auditor bringing a combined 15 Years of expertise in Quality Assurance for Los Alamos National Laboratory. Fifteen Years of combined experience includes 7 years’ experience performing assessments as an NQA-1 lead auditor/auditor (supplier audits, internal audits/assessments, surveillances, third party audits, and critical function evaluations). Ten years’ experience performing contractor assurance efforts; 7 years’ experience in Occurrence Reporting and Processing System (ORPS) investigative and causal analysis skills, and 7 years’ experience performing effectiveness reviews as a subject matter expert.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Contractor Assurance Specialist 3 (NQA-1 Lead Auditor)

Los Alamos National Laboratory, LANL
01.2017 - 01.2023
  • Performed assessments as NQA-1 lead auditor/auditor (supplier audits, internal audits/assessments, third-party audits, surveillances, and critical function evaluations)
  • Performed contractor assurance efforts focusing on implementation and effectiveness of contractor in identifying, correcting, and preventing recurrence of issues that adversely impact environment, safety, health and mission of Los Alamos National Laboratory.
  • Contributed to development of organizational policies and procedures relevant to contractor services offered by Laboratory.
  • Mentored junior staff members in industry best practices, fostering culture of continuous learning within team.
  • Mentored junior staff as auditors in training.
  • Mentored auditors towards attaining Lead Auditor qualifications
  • Consulted with customers to assess needs and propose optimal solutions.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Reduced client complaints by implementing more effective customer service strategy.
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.

Contractor Assurance Specialist 2 (EE Program Lead/SME)

LANL (QPA-PA)
01.2016 - 01.2021
  • Performed contractor assurance efforts focusing on implementation and effectiveness of contractor in identifying, correcting, and preventing recurrence of issues that adversely impact environment, safety, health and mission of Los Alamos National Laboratory.
  • Contributed to development of organizational policies and procedures relevant to contractor services offered by company.
  • Mentored junior staff members in industry best practices, fostering culture of continuous learning within team.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Designed and implemented new features and enhancements to improve existing applications.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Generated reports detailing findings and recommendations.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Devised and implemented processes and procedures to streamline operations.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery
  • Enhanced team productivity by providing ongoing training and support to junior staff members
  • Drove process improvements by identifying inefficiencies and recommending solutions for optimization
  • Contributed to development of organizational policies and procedures relevant to contractor services offered by LANL
  • Gathered, organized and input information into digital database

QPA Specialist 2 (Project Lead for Effectiveness Evaluation Program)

LANL (QPA-PA)
01.2015 - 01.2016
  • Performed various effectiveness reviews on closed corrective actions resulting from various assessments or events.
  • Developed strong client relationships through consistent communication and attentive service.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Mentored 4 junior team members, fostering professional growth through guidance on best practices in industry.
  • Maintained current understanding of compliance standards and best practices.

Education

Associate of Arts - Secretarial Studies And Office Administration

Northern New Mexico Community College
Espanola, NM
05.1993

Associate of Arts - Word Processing

Northern New Mexico Community College
Espanola, NM
05.1993

Skills

  • Audit Reporting
  • Data Analysis
  • Process Analysis
  • Program Evaluation
  • Analytical Thinking
  • Time Management
  • Schedule Management
  • Proficient in Microsoft Suite

Accomplishments

  • Achieved active supplier list through effectively performing supplier audits.
  • Collaborated with team of 3 in the development of an Effectiveness Evaluation Program.
  • Achieved a method for tracking approved suppliers by introducing SharePoint to track various audits and applicable information on active vendors.
  • Achieved successful Effectiveness Evaluations by completing reviews on corrective actions resulting from events or assessments with accuracy and efficiency.
  • As a lead auditor, supervised team of up to 6 staff members.
  • Used Microsoft Excel to develop methods to audit ad-hoc requests.

Specific Experience

  • NQA-1 2008/2009a Certified Lead Auditor/Auditor performing assessments (supplier audits, internal audits, independent assessments, surveillances, and effectiveness reviews) as assigned.
  • Evaluate responses to audit/assessment/surveillance findings to ensure adequacy of corrective actions are taken.
  • Extensive knowledge and/or understanding of various Quality Assurance Program requirements through performance of audits and assessments that require implementation of or evaluation of 10 CFR Part 830 Subpart A, Quality Assurance Requirements, DOE O 414.1D, Quality Assurance, SD330, Los Alamos National Laboratory Quality Assurance Program, ASME NQA-1-2008/NQA-1a-2009, Quality Assurance Requirements for Nuclear Facility Application, NAP 401.1A, Weapon Quality Policy, ISO/IEC 17025, General Requirements for the Competence of Testing and Calibration Laboratories is used by the LANL Standards & Calibration Laboratory
  • Ensure results and processes adhere to specifications and are completed according to scope
  • Significant contribution to the development of the effectiveness evaluation program as well as working knowledge of performing effectiveness evaluations as a subject matter expert
  • Provide training and presentations on effectiveness evaluations to various levels of LANL management
  • Provide coaching and advice to customers, suppliers, subcontractors and co-workers on key processes and tools
  • Research and evaluate data regarding industry practices or applicable regulatory changes; recommend sound, practical solutions to complex issues
  • Provide compliance and effectiveness-based oversight of the contractor assurance program
  • Communication with regulatory agencies – (e.g., NNSA-DOE)
  • Represent management customers, as requested, to present their opinions and extend their authority and direction
  • Develop and mentor staff and customers in quality assurance principles
  • Ensure requirements and regulatory compliance implementation through support at LANL
  • Facilitate collaboration to solve complex institutional performance challenges

Vaccination Status

Fully vaccinated (1, 2 and booster)

Relevant Skills And Experience

Data analysis, Data management, Advanced level utilizing Microsoft Suite software (Outlook, Word, Excel, PowerPoint, SharePoint, and Visio), Advanced experience leading and managing audit teams, effectiveness review teams, customer interface and issue resolution that include external employees from different laboratories., Collaboration experience with various management levels including Los Alamos National Laboratory (LANL) directors, facility operation directors, NNSA Los Alamos Field Office facility representatives., Strong working knowledge of Lab-wide Contractor Assurance Systems., Advanced customer service skills that utilize strong written and verbal communication skills in various settings and levels., Proven success working independently and in a team environment., Demonstrated working knowledge and understanding of various Quality Assurance (QA) Program requirements., Advanced experience managing complex relationships, conflict resolution, and collaborative problem solving. Ability to foster a high level of quality awareness while supporting LANL’s various missions and values., Advanced experience managing assessments and/or audit programs. Ability to manage and determine schedules, prioritize, and implement associated resource plans.

Training

  • NQA-1/NAP-24A Lead Auditor/Assessor Training and Examination
  • ISO/IEC 17025:2017 Lead Assessor
  • NQA-1: 2004/10 CFR Part 50 Appendix B Quality Assurance Lead Auditors Certification
  • Commercial Grade Dedication
  • Improving Audit Communications
  • Leadership Fundamentals Program
  • Conducting Management Assessments Self-Study
  • Safety, Quality, Productivity Leadership Workshop
  • SharePoint Power End User
  • Project Management Certificate
  • DOE-110DE, Oversight Fundamentals
  • DOE-200DE, Assessment Fundamentals
  • SAF-152DE, Quality Assurance Overview
  • SAF-230 Accident Investigation
  • Human Performance Fundamentals and Practitioner
  • Price Anderson Amendments Act
  • Root Cause Analysis (TapRoot)
  • Six Sigma Yellow Belt
  • Six Sigma White Belt
  • Lean Six Sigma Overview

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Native or Bilingual

Timeline

Contractor Assurance Specialist 3 (NQA-1 Lead Auditor)

Los Alamos National Laboratory, LANL
01.2017 - 01.2023

Contractor Assurance Specialist 2 (EE Program Lead/SME)

LANL (QPA-PA)
01.2016 - 01.2021

QPA Specialist 2 (Project Lead for Effectiveness Evaluation Program)

LANL (QPA-PA)
01.2015 - 01.2016

Associate of Arts - Secretarial Studies And Office Administration

Northern New Mexico Community College

Associate of Arts - Word Processing

Northern New Mexico Community College
Celina Garcia