Celina Groves
Colorado Springs,CO
Summary
Well-qualified Beauty freelancer, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. While always setting high standards for myself through my passion for beauty and wellness, I do skincare and makeup demos with a guarantee to hit my sales goals.
My hard work, dedication, and education.
Ready to leverage training and experience to take on new professional challenges. While simultaneously satisfying guest needs. Always eager to learn through knowledge and experiences while helping wherever I can!
Overview
5
5
years of professional experience
Work History
Freelancer
All Works
08.2024 - Current
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Prestige Beauty Advisor
Ulta
03.2020 - Current
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Crosssold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Increased repeat business through exceptional customer service and relationship building.
Beauty Consultant
Target
01.2021 - 04.2024
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted consultations to understand client's desired look.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Tuscarora High School
Leesburg, VA05.2019
Skills
- Strong Communication Skills
- Exceptional customer service
- Adaptable to change
- Client Relationship Building
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Time management
- Multitasking and organization
- Client communication
- Sell services
- Teamwork and collaboration
- Relationship building
- Self motivation
- Goal setting
Additional Information
Brands I freelance with
Kopari
Lancôme
It Cosmetics
Bare Minerals
Laura Mercia
Buxom
Juice Beauty
Urban decay
Timeline
Freelancer
All Works
08.2024 - Current
Beauty Consultant
Target
01.2021 - 04.2024
Prestige Beauty Advisor
Ulta
03.2020 - Current
Tuscarora High School
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