Celina Gutierrez Quinteros

• Participated in the recruitment and outreach of families for the Head Start program, completed applications, and followed up on all inquiries.
• Provided support, encouragement, and guidance to all parents by informing families of community agencies, resource and workshops. Improved family functioning with regular home visits, assessing needs, and providing tailored assistance accordingly.
• Maintained accurate records of client interactions, progress updates, and case management notes to ensure appropriate referrals when needed.
• Conducted assessments of family strengths, needs, and challenges before designing individualized intervention plans addressing areas of service needs.

• Conducted regular inventory counts to ensure accuracy and to reconcile discrepancies
• Assessed and sorted items into containers or designated areas according to classification, size, and condition.

• Researched and applied good judgement to resolve complex situations in taxpayer cases
• Manage inventory of cases and completed required case actions documenting case history in support of case decisions
• Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.

• Ensured all items were inspected for damages, then scanned to ensure accuracy of inventory virtually and physically.

Health and Wellness Department

• Ensured confidentiality of clients information.
• Implemented intakes, initial screenings, and linkages to clients as directed.
• Linked and referred clients to various services, both internally or externally. This includes services related to food, clothing, support groups, immigration assistance, as directed by specific needs of each client.

Family Strengthening Department

• Enrolled and assisted 13 clients into a 15-week parent education class for court mandated parents using the Nurturing Parenting curriculum.
• Developed intervention plans for clients to set goals and objectives based on critical assessment of strengths, needs, and challenges.
• Implemented interactive and engaging teaching methods, such as role-playing exercises and group discussions, to enhance participant learning and promote active engagement throughout parenting classes.
• Helped host socializations, for First 5 program in Huron and in Mendota.
• Developed child activities for socializations in the First 5 program.

• Prepared daily objectives and lesson plans, outlining the learning goals and activities for each day's tutoring sessions
• Assisted elementary and middle school students with their homework assignments, both on an individual basis and group settings
• Actively monitored and mentored students during their learning activities, ensuring students stayed on track and providing guidance as needed.