Celina Guzman
Houston,TX
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. I am a reliable, result-driven, and focused woman on delivering high-quality patient care in any place I am in.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
02.2024 - Current
- Processed and dispensed medications accurately following prescription guidelines.
- Assisted pharmacists in managing inventory and maintaining stock levels efficiently.
- Verified prescription information for accuracy and completeness before dispensing.
- Supported pharmacy operations by performing routine maintenance on equipment and technology systems.
- Collaborated with healthcare professionals to optimize patient care through effective communication.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
ER Receptionist
The Heights Hospital
08.2022 - 02.2024
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between departments to facilitate seamless patient care and service delivery.
- Streamlined patient registration processes, reducing wait times and improving overall satisfaction ratings.
- Maintained inventory of office supplies, ensuring availability for daily operations without interruptions.
- Assisted in handling inquiries and resolving issues, fostering positive relationships with patients and visitors.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk Receptionist
The Joint Chiropractic
03.2022 - 07.2022
- Manage front desk duties
- Manage any and all outgoing/incoming calls
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Enhanced patient experience by providing clear information on services offered.
Sales Associate
ACADEMY SPORTS+OUTDOORS
07.2021 - 03.2022
- Customer service
- Answer phone calls
- Maintain sales floor
- Print out licenses
Education
HIGH SCHOOL DIPLOMA -
WALTRIP HIGH SCHOOL
06.2018
Skills
- Patience and empathy
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- Medication dispensing
- Data entry
- Organization skills
- Time management
- Telephone skills
- Scheduling
- File management
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish - Intermediate
Timeline
Pharmacy Technician
Walgreens
02.2024 - Current
ER Receptionist
The Heights Hospital
08.2022 - 02.2024
Front Desk Receptionist
The Joint Chiropractic
03.2022 - 07.2022
Sales Associate
ACADEMY SPORTS+OUTDOORS
07.2021 - 03.2022
HIGH SCHOOL DIPLOMA -
WALTRIP HIGH SCHOOL