Summary
Work History
Education
Skills
Languages
Timeline
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Celina Hernandez

Wimauma

Summary

People oriented Team Leader and professional with a background in food service. Committed to optimizing operations through effective training and team leadership while delivering exceptional customer experiences. While also working for a company who encourages all employees towards upward growth.

Work History

Team Leader

Wingstop
Los Angeles
2023 - 2025
  • Coordinated daily tasks to ensure efficient workflow among team members.
  • Trained new employees on company policies, operational, and cooking procedures.
  • Monitored team performance and provided constructive feedback regularly.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Provided customer service and assisted on taking orders.
  • Assisted with food preparation and to go orders.

Crew Member

McDonald's
Los Angeles
2021 - 2023
  • Prepared food items according to recipes and regulations of the business.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated most kitchen equipment along with bagging of food items and drinks.
  • Assisted customers by taking orders and providing excellent customer service.
  • Handled cash transactions accurately at the front and drive thru register.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Jims Hamburgers
Rosemead
2019 - 2023
  • Prepared food items during morning and closing shifts.
  • Operated kitchen equipment efficiently and accurately to provide food in a timely manner.
  • Operated a POS during all hours especially during peak hours.
  • Delivered fast and accurate service to customers.
  • Assisted with the cleaning of the work environment; tables, chairs, trash, floors, restrooms etc.

Education

High School Diploma -

Arrow High School
Glendora, CA
06-2022

Skills

  • Team leadership
  • Employee training
  • Performance monitoring
  • Cooking procedures
  • Customer service
  • Bilingual
  • Cash handling
  • Food handling

Languages

Spanish
Professional

Timeline

Team Leader

Wingstop
2023 - 2025

Crew Member

McDonald's
2021 - 2023

Crew Member

Jims Hamburgers
2019 - 2023

High School Diploma -

Arrow High School

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Celina Hernandez