Medical Billing And Coding
Fayetteville Technical Community College
Fayetteville, NC03-2025
Celina Lane
Education
Skills
- Written and oral communication
- Problem-solving abilities
- Multitasking
- Conflict Resolution
- Reliability
- Process evaluation and enhancement
- Strategic and creative thinker
Timeline
Training Manager
United States Air Force, USAF
10.2022 - 11.2024
Fuels Service Center Supervisor
United States Air Force, USAF
09.2021 - 09.2023
Fuels Laboratory Technician
United States Air Force, USAF
05.2020 - 08.2021
Fuels Facilities Technician
United States Air Force, USAF
11.2018 - 05.2020
Preventative Maintenance Technician
United States Air Force, USAF
06.2017 - 11.2018
Crew Scheduler
PSA Airlines
06.2016 - 01.2017
Medical Billing And Coding
Fayetteville Technical Community College
Summary
United States Air Force Veteran of 7 years with strong focus on achieving results and fostering team collaboration. Adept at managing operations, ensuring client satisfaction, and handling customer inquiries efficiently. Skilled in process improvement, conflict resolution, and adapting to changing needs. Experienced with Microsoft Office. Known for reliability and proactive approach in dynamic environments.
Work History
Training Manager
United States Air Force, USAF
10.2022 - 11.2024
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Fuels Service Center Supervisor
United States Air Force, USAF
09.2021 - 09.2023
- Coordinated inventory management activities that ensured proper stocking levels without excess waste.
- Reduced customer complaints through proactive communication measures such as automated messaging systems or email notifications about frequently asked questions or problems.
- Recruited hired, trained, developed, coached, and mentored service center employees to achieve peak performance levels.
- Collaborated with other departments on cross-functional projects, improving overall company operations.
- Championed technology adoption within the Service Center environment leading to more efficient processing of customer requests and improved overall turnaround times.
- Managed a team of customer service representatives, ensuring a high level of performance and productivity.
- Contributed to budget planning by providing accurate forecasts of fuel consumption and costs based on historical trends and current market conditions.
- Implemented safety protocols for handling hazardous materials, resulting in a safer work environment for employees.
- Reduced discrepancies in fuel accounting by conducting regular audits and reconciliations.
- Evaluated employee performance regularly, offering constructive feedback and coaching when needed to improve their skills and job performance.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked production and quality control systems to proactively identify deficiencies.
- Collaborated with manufacturing and supply chain management.
Fuels Laboratory Technician
United States Air Force, USAF
05.2020 - 08.2021
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept abreast of current industry, scientific and regulatory developments and issues.
Fuels Facilities Technician
United States Air Force, USAF
11.2018 - 05.2020
- Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
- Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.
- Worked outside in all weather conditions.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Preventative Maintenance Technician
United States Air Force, USAF
06.2017 - 11.2018
- Developed customized maintenance plans for various equipment types, accounting for unique operational requirements and manufacturer recommendations.
- Maintained accurate records of all performed maintenance tasks, contributing to a well-documented system of work history and future planning.
- Enhanced equipment efficiency by performing routine maintenance and identifying potential issues before they escalated.
- Assisted in budget preparation by providing data on projected maintenance costs and anticipated equipment needs based on historical trends and analysis.
- Reduced downtime for critical machinery through proactive monitoring and preventative maintenance tasks.
- Replaced worn or broken parts on machines and equipment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Crew Scheduler
PSA Airlines
06.2016 - 01.2017
- Reduced scheduling conflicts with meticulous attention to detail in coordinating pilot schedules.
- Served as primary point of contact for pilots regarding schedule-related inquiries and concerns, providing timely assistance and support.
- Monitored pilot fatigue levels to ensure safe operations and adherence to rest requirements per FAA guidelines.
- Fostered a positive work environment by promoting teamwork and collaboration among fellow crew schedulers, pilots, and other flight operations staff.
- Provided outstanding customer service to both internal and external stakeholders during the scheduling process.
- Ensured compliance with FAA regulations and company policies throughout the scheduling process.
- Maintained strong working relationships with union representatives while balancing company interests in resolving labor disputes related to pilot schedules.
Certification
- Tactical Combat Casualty Care Instructor
- Certified in Basic Life Support by the American Red Cross
Languages
German
Elementary
Spanish
Elementary
Interests
- Avid Reader
- Learning new cooking techniques and expanding my culinary skills
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Science and Healthcare
Overview
8
8
years of professional experience
1
1
Certificate
Similar Profiles
MICHAEL BELLEMICHAEL BELLE
Sports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air ForceSports Director/Fitness Supervisor at United States Air Force, USAF, Langley Air Force
Philip D. SpencerPhilip D. Spencer
Aircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force BaseAircraft Generation Flight Chief at United States Air Force, USAF, MacDill Air Force Base
Susannah ParkerSusannah Parker
Protocol Assistant at United States Air Force, USAF / Air National GuardProtocol Assistant at United States Air Force, USAF / Air National Guard
BRANTON BICKHAMBRANTON BICKHAM
Firefighter at United States Air Force, USAFFirefighter at United States Air Force, USAF
RAPHAEL FIIFI ETUARAPHAEL FIIFI ETUA
Training Manager at Buildup ConsultsTraining Manager at Buildup Consults