Detail-oriented professional with strong skills in data management and office administration. Proven ability to enhance workflow efficiency and maintain accurate records, contributing to smooth office operations.
Overview
28
28
years of professional experience
Work History
Receptionist
Isabel Abramyan Insurance Services
Glendale
12.2019 - Current
Maintained accurate data entry and filing systems for efficient record management.
Processed incoming mail and distributed it to appropriate staff members promptly.
Assisted in the preparation of client documentation and reports for meetings.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Entered large volumes of numerical and alpha-numeric data into appropriate databases quickly and accurately.
Scanned and stored files and records electronically to reduce paper files and secure data.
Office Manager
Brenn Orthodontics
Burbank
09.1997 - 04.2015
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Reviewed files and records to obtain information and respond to requests.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Maintained confidential records relating to personnel matters.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.