Summary
Overview
Work History
Education
Affiliations
Certification
References
Timeline
Generic

Celina Renteria

Mansfield,TX

Summary

Accomplished Hospital Corpsman with 22 years of experience liaising with customers and providers to maintain and better health care practices. Successful at building effective business plans for specific territory and target goals. Highly articulate when delivering presentations and answering questions by referring to data. Proven history of transforming customer relationships into bettering opportunities to enhance the overall high tempo medical requirements.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Senior Medical Representative

United States Navy, USN
Raleigh, NC
11.2020 - 11.2023
  • Established and maintained professional relationships with medical professionals to promote lucrative business opportunities.
  • Managed smooth and effective communication among physicians, patients, families and staff.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained updated knowledge through continuing education and advanced training for all of the medical staff
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Trained employees on new processes or procedures as needed.
  • Developed and implemented departmental policies and procedures.
  • Directed and supervised staff performance.
  • Resolved customer complaints in a timely manner.

Multi Doctor Health Clinic Manager

United States Navy, USN
Port Hueneme, CA
09.2017 - 10.2020
  • Facilitated communication between various departments within the organization.
  • Tracked, organized and counted clinic stock and supplies.
  • Collaborated with medical providers to develop clinical pathways for patients with chronic conditions.
  • Developed and implemented patient care protocols to ensure efficient workflow throughout the clinic.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Managed daily operations of multi-doctor health clinic, including scheduling appointments and managing staff.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.

Aerospace Medical Technician

United States Navy, USN
Coronado, CA
11.2014 - 09.2017
  • Ensured compliance with all relevant laws governing medical practices.
  • Prepared correspondence related to medical office activities including letters of recommendation and documentation requests.
  • Organized events such as webinars or conferences designed to strengthen relationships between cross country Units.
  • Maintained and updated organizational charts, employee handbooks and performance evaluation forms.
  • Implemented creative solutions to deal with special circumstances.
  • Provided educational lessons about nutrition, health and wellness topics.
  • Suggested exercise modifications to individual clients to avoid strain and injury.
  • Communicated with members regarding their fitness goals and progress.
  • Conducted investigations into accidents involving aircraft of diverse sizes.
  • Recommended corrective actions when deficiencies were identified during inspections.
  • Developed new inspection procedures based on changes in industry requirements.
  • Identified non-compliance issues with existing safety standards or regulations during inspections.

Field Medical Technician

United States Marine Corps
Bayamon , Puerto Rico
10.2012 - 11.2014
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Delegated work to staff, setting priorities and goals.
  • Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
  • Monitored team progress towards achieving milestones set forth in project plans.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time.
  • Planned and coordinated logistics for large-scale events or conferences.
  • Established and maintained positive working relationships with community organizations, acting as Unit representative at meetings and events.

Aerospace Medical Technician

United States Navy, USN
Belle Chasse, LA
09.2009 - 09.2012
  • Participated in meetings with senior staff members related to aviation medicine topics.
  • Coordinated with other healthcare professionals such as nurses, doctors, and dietitians to provide comprehensive care to patients.
  • Administered medications prescribed by physicians as necessary.
  • Performed periodic audiological evaluations for noise-exposed personnel using specialized equipment.
  • Educated aircrews on proper nutrition and exercise habits for optimal performance while flying.
  • Assisted flight surgeons with annual physical examinations, including vision testing and audiograms.
  • Collected biological samples, handled safely, and packaged for laboratory testing.
  • Counseled aircrews on mental health issues that may affect their ability to perform duties safely.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.

Field Medical Technician

United States Naval Service
Austin, TX
07.2006 - 06.2009
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Maintained laboratory supplies inventory by checking stock to determine inventory level.
  • Provided education and guidance on disease management techniques to patients.
  • Evaluated illnesses or injuries to establish and prioritize medical procedures.
  • Provided technical support to personnel in remote areas during medical emergencies.
  • Interviewed patients to obtain medical history and details on current issues.
  • Administered medications and immunizations according to established protocols.

Medical Assistant

United States Navy, USN
Fort Worth, TX
06.2002 - 05.2006
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Explained treatment procedures and physicians' instructions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Changed dressings on wounds to prevent infection and check for healing.

Education

Bachelor of Arts - Criminal Justice

Saint Leo University
Saint Leo, FL
10-2020

Associate of Arts - General Studies

Columbia College
Columbia, MO
12-2005

Affiliations

  • Community service
  • Toys for Tots Coordinator
  • Fitness Leader

Certification

Hueneme
  • Medical Secretary(Medical Service) Apprenticeship Jun 2017
  • Computer Operator Apprenticeship Sept 2019
  • Nurse Assistance (Medical Service) Apr 2020
  • CPR Certification 7 Aug 2022

References

References available upon request.

Timeline

Senior Medical Representative

United States Navy, USN
11.2020 - 11.2023

Multi Doctor Health Clinic Manager

United States Navy, USN
09.2017 - 10.2020

Aerospace Medical Technician

United States Navy, USN
11.2014 - 09.2017

Field Medical Technician

United States Marine Corps
10.2012 - 11.2014

Aerospace Medical Technician

United States Navy, USN
09.2009 - 09.2012

Field Medical Technician

United States Naval Service
07.2006 - 06.2009

Medical Assistant

United States Navy, USN
06.2002 - 05.2006

Bachelor of Arts - Criminal Justice

Saint Leo University

Associate of Arts - General Studies

Columbia College
Hueneme
  • Medical Secretary(Medical Service) Apprenticeship Jun 2017
  • Computer Operator Apprenticeship Sept 2019
  • Nurse Assistance (Medical Service) Apr 2020
  • CPR Certification 7 Aug 2022

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Celina Renteria