Summary
Overview
Work History
Education
Timeline
Generic

Celina Swim

Bend, OR 97703

Summary

I am an experienced manager with proven success in optimizing processes, increasing efficiency, and driving profitability. I thrive in positions that emphasize team leadership, strategic planning, and implementing innovative solutions to meet and exceed business goals. I believe in any business, in any industry, communication is absolutely key.

Overview

11
11
years of professional experience

Work History

Senior Operations Manager

Team Clean Inc
02.2023 - 08.2024
  • Streamlined operations to meet customer demands and exceed quality standards for a housekeeping contract for the world's largest open-air mall, located in central Honolulu, Hawaii, ensuring full execution of scope of service including periodic cyclic work scheduling and execution.
  • Won a 3-year contract renewal agreement within five months of entering position for an 18-year-long, at-risk contract.
  • Managed a cross-property team of over 80 individuals, including scheduling, training, interviewing, hiring, and termination processes.
  • Developed and managed strategic partnerships with key vendors including suppliers and maintenance companies to ensure timely delivery of materials and reduce supply chain risks.
  • Collaborate with cross-functional teams to align operations with company goals and objectives.
  • Oversee budgeting, forecasting, and resource allocation to maximize operational efficiency and drive cost savings.

Gallery Manager

Sunshine Arts Hawaii
12.2022 - 02.2023
  • Oversaw day-to-day operations of a Hawai'ian art gallery, including staff management, exhibition planning, and public programming.
  • Cultivated relationships with artists, collectors, and stakeholders to enhance gallery's reputation and build a strong network within the art community.
  • Coordinated special events, openings, and exhibitions, ensuring a seamless and engaging experience for gallery visitors.
  • Cultivated and implemented successful operational strategies to increase team efficiencies.
  • Developed accounting processes to expedite end-of-month reporting turnaround and artist payment processing.

Deposit Maintenance Specialist II

Bank of Hawaii
03.2020 - 11.2022
  • Managed daily deposit transactions with a high level of accuracy and attention to detail.
  • Resolved customer inquiries and issues regarding deposit accounts in a timely and professional manner.
  • Conducted regular audits and reconciliations of deposit accounts to ensure compliance with regulatory requirements.
  • Collaborated with team members to streamline processes and enhance efficiency in deposit maintenance.
  • Developed and implemented process improvements to streamline deposit maintenance procedures and enhance customer service.
  • Conducted investigations and collaborated with internal departments to ensure timely resolution of deposit-related issues.

Kitchen Manager

Cold Beers & Cheeseburgers
10.2016 - 03.2020
  • Managing kitchen staff during San Diego Comic Con successfully for three consecutive years, while achieving gross sales increases and greater efficiencies each year.
  • Developed and implemented staff training programs to enhance team performance and maintain high standards of food quality and safety.
  • Managed inventory, ordering, and vendor relationships to ensure adequate supply levels and control costs.
  • Oversaw kitchen operations, including scheduling, staff supervision, and ensuring compliance with health and safety regulations.
  • Led kitchen staff in executing high-volume service periods while maintaining efficiency and quality standards.

Sales Associate

Blue Jeans & Bikinis
04.2017 - 08.2018
  • Provided excellent customer service and achieved high sales targets consistently in a boutique setting.
  • Handled cash register, processed transactions accurately, and maintained organized sales records.
  • Assisted customers in finding the perfect products to meet their needs and provided exceptional customer service.
  • Utilized strong product knowledge to showcase features, benefits, and value propositions to customers.
  • Collaborated with team members to create visually appealing displays and merchandise presentations to enhance the shopping experience.

Prep Cook

Pullman Bar & Diner
05.2016 - 10.2016
  • Skilled in following recipes and preparing ingredients according to the chef's specifications.
  • Experienced in maintaining a clean and organized work station to ensure food safety and sanitation standards.
  • Capable of working efficiently in a fast-paced kitchen environment to meet deadlines.
  • Knowledgeable about proper food handling procedures and adhering to health codes and regulations.

Kitchen Clerk

Hy-Vee, Inc.
03.2013 - 10.2016
  • Managed inventory by restocking supplies and tracking expiration dates to prevent waste.
  • Maintained a clean and organized kitchen by regularly cleaning equipment, utensils, and storage areas.
  • Demonstrated strong attention to detail and adherence to food safety and sanitation guidelines.
  • Supported kitchen staff during meal services by setting up serving stations, replenishing food items, and assisting with dishwashing.

Education

B.A. - Cinema

University of Iowa
Iowa City, IA
05-2016

Timeline

Senior Operations Manager

Team Clean Inc
02.2023 - 08.2024

Gallery Manager

Sunshine Arts Hawaii
12.2022 - 02.2023

Deposit Maintenance Specialist II

Bank of Hawaii
03.2020 - 11.2022

Sales Associate

Blue Jeans & Bikinis
04.2017 - 08.2018

Kitchen Manager

Cold Beers & Cheeseburgers
10.2016 - 03.2020

Prep Cook

Pullman Bar & Diner
05.2016 - 10.2016

Kitchen Clerk

Hy-Vee, Inc.
03.2013 - 10.2016

B.A. - Cinema

University of Iowa

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Celina Swim