CELINA TORRES
Office Support Specialist
Austin,TX
Summary
To secure a long term position in a highly professional work environment. Providing a strong work ethic utilizing my vast knowledge and skill set, to benefit the organization and build success. Engaging with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.
Overview
14
14
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
CENTRAL NEW MEXICO COMMUNITY COLLEGE
08.2018 - 07.2022
- Greet faculty and students providing excellent customer service
- Create friendly work environment for faculty and students
- Multitask efficiently in all clerical duties
- Answer phones transfer to appropriate staff/faculty
- Process requests of faculty members
- Create work orders for the campus facilities
- Preparing, sort and distribute mail for incoming and outgoing
- Organize maintain a productive work environment for faculty
- Take accurate messages and direct to appropriate staff
- Fax, scan and copy documents
- Arrange and schedule conference rooms
- Programs Microsoft Outlook, Footprints Service Center, Astra Schedule
- Assist in event planning and preparation
- Microsoft Excel,Word, powerpoint
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
ADMINISTRATIVE ASSISTANT
APD INTERNAL AFFAIRS
Albuquerque, United States
05.2016 - 11.2017
- Answer phones and transfer to the appropriate staff member
- Take and distribute accurate messages
- Greet public and clients and direct them to the correct staff member
- Coordinate messenger and courier service
- Receive, sort and distribute incoming mail
- Monitor incoming emails and answer or forward as required
- Prepare outgoing mail for distribution
- Fax, scan and copy documents
- Maintain office filing and storage systems
- Update and maintain databases such as mailing lists, contact lists and client information
- Retrieve information when requested
- Update and maintain internal staff contact lists
- Coordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards
- Type documents, reports and correspondence
- Organize travel arrangements for staff
- Coordinate and organize appointments and meetings
- Assist with event planning and implementation
- Monitor and maintain office supplies
- Ensure office equipment is properly maintained and serviced
- Executed record filing system to improve document organization and management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Payroll Specialist/Administrative Coordinator
MRG MANAGEMENT SERVICES
Albuquerque, United States
01.2008 - 05.2016
- Collect, compile and enter payroll data using programs QuickBooks and
- Microsoft Office
- Perform clerical duties, answering phones, operating fax/copy machine, filing documents
- Processing time and attendance data from the Time system
- Review and verify documents, accurate data entry of documents
- Calculate and post payroll deductions
- Process and close payroll by established deadlines
- Issue statements of earnings and deductions
- Reconcile employee deductions or garnished wages
- Investigate and correct payroll discrepancies and errors
- Update payroll records by recording changes including insurance coverage, loan payments, salary increases
- Process new employees, terminations, transfers and promotions
- Process W-4 Forms, I 099 Forms and Employment verifications
- Prepare and print payroll reports of earnings, hours worked print and issue paychecks
- Process direct deposit payments
- Address employee's pay-related concerns and provide accurate payroll information
- Complete requests for pay-related documents including statements and verifications
- Produce federal, state and local tax payments
- Develop, manage and maintain comprehensive payroll records
- Ensure compliance with federal and state regulations and guidelines
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Compiled data and reviewed information for accuracy prior to input.
- Sorted documents and maintained organized filing process.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
Education
PARALEGAL CERTIFICATE PROGRAM ABA APPROVED -
COMMUNITY COLLEGE, UNIVERSITY OF
HIGH SCHOOL DIPLOMA - undefined
RIO RANCHO HIGH SCHOOL
ASSOCIATES DEGREE - BUSINESS ADMINISTRATION, MEXICO
Central New Mexico Community College
Albuquerque, NM05.2021
Skills
- Communication
- Customer service
- Computer/Technology
- Adaptability
- Organized
- Detail-oriented
- Initiative
- Strong work Ethic
- Confidentiality and Data Protection
Timeline
ADMINISTRATIVE ASSISTANT
CENTRAL NEW MEXICO COMMUNITY COLLEGE
08.2018 - 07.2022
ADMINISTRATIVE ASSISTANT
APD INTERNAL AFFAIRS
05.2016 - 11.2017
Payroll Specialist/Administrative Coordinator
MRG MANAGEMENT SERVICES
01.2008 - 05.2016
PARALEGAL CERTIFICATE PROGRAM ABA APPROVED -
COMMUNITY COLLEGE, UNIVERSITY OF
HIGH SCHOOL DIPLOMA - undefined
RIO RANCHO HIGH SCHOOL
ASSOCIATES DEGREE - BUSINESS ADMINISTRATION, MEXICO
Central New Mexico Community College
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