Celina Wilson
Lancaster,CA
Summary
Team oriented and self motivated. Seeking full or part time employment
Overview
5
5
years of professional experience
Work History
Cashier/Sales Associate
Big 5 Sporting Goods
Palmdale, CA
01.2024 - Current
- Working in a fast-paced environment
- Greeted guests, answered questions, checked IDs to sell fishing/hunting licenses, and worked at the cash register
- Delivered outstanding customer service on the sales floor through expert store knowledge, accurately taking guest requests and store orders, and delivering orders within established time frames
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
- Demonstrated consistent and effective sales techniques by suggestive selling, upselling, and merchandising
- Responsible for daily cleaning and maintenance of exterior and interior store areas
- Performed daily stocking and maintenance duties
- Politely and professionally answering phone calls and directing customers to the right department.
Server
Marie Callender's
Lancaster, CA
01.2023 - 05.2023
- Demonstrate exceptional customer service by assisting customers with menu selections, taking orders, and ensuring a positive dining experience
- Collaborate with team members to maintain a clean and organized work environment
- Manage cash transactions and process payments accurately
Front Desk Intern
R. rex Parris highschool
Palmdale, CA
09.2019 - 03.2020
- Insured accurate and efficient running of the front desk; including maintaining a clean workspace, directing clientele to the right department, and assisting guests.
- Provided helpful assistance to guests during phone calls and secretarial support to staff members in order to ensure an office team ran efficiently and effectively.
Education
highschool diploma -
R.Rex Paris Highschool
Palmdale, CA05.2020
Some College (No Degree) -
Antelope Valley College
Lancaster, CASkills
- Communication
- Teamwork
- Organizational abilities
- Time Management
- Problem-solving
- Credit and cash transactions
- Customer service excellence
- Food Safety and Hygiene
- ID Verification
- Cash Register Operation
- Returns processing
- Loyalty Program Promotion
- Guest inquiries
- Administrative Support
- Multi-line telephone skills
- Greeting and Seating Clients
- Service-oriented mindset
- Tech-Savvy
Timeline
Cashier/Sales Associate
Big 5 Sporting Goods
01.2024 - Current
Server
Marie Callender's
01.2023 - 05.2023
Front Desk Intern
R. rex Parris highschool
09.2019 - 03.2020
highschool diploma -
R.Rex Paris Highschool
Some College (No Degree) -
Antelope Valley College
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