Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Celina Zepeda

Portland

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
Hillsboro
10.2024 - 12.2024
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Operated scanners, computers, and other equipment to track orders.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.

Service Crew Member

McDonald's
Hillsboro
05.2022 - 10.2024
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Handled food safely to protect customers from cross-contamination or illness risks.
  • Tracked inventory levels of essential items regularly and placed orders when needed.
  • Responded quickly to customer complaints and used diplomatic communication to initiate problem resolution.
  • Restocked supplies, removed trash and cleaned areas.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Assembled and served meals according to specific guest requirements.
  • Informed customers of daily specials, promotions, and other restaurant information.
  • Answered customer questions and took orders.
  • Organized and restocked supplies to support operations and team productivity.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Trained new staff members in various crew functions as requested by management and earned history of outstanding training performance.
  • Totaled bills, accepted payments and returned change.
  • Performed cashier duties such as taking orders, receiving payments, and making change accurately.
  • Provided support to other staff members during busy hours when needed.
  • Cross-trained new employees by explaining rules, procedures, and job responsibilities.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained order of customer and crew member work areas.
  • Processed customer payments using cash, checks, credit and debit cards and returned proper bills and coin.

Education

High School Diploma -

Glencoe High School
Hillsboro, OR
06-2024

Skills

  • Order fulfillment
  • Inventory management
  • Packaging techniques
  • Customer service
  • Safety procedures
  • Team collaboration
  • Effective communication
  • Time management
  • Continuous improvement
  • Safety protocols
  • Quality control
  • Critical thinking
  • Multitasking
  • Order processing
  • Secure packing
  • Order picking
  • Active listening

Languages

Spanish
Limited

References

References available upon request.

Timeline

Warehouse Worker

Amazon
10.2024 - 12.2024

Service Crew Member

McDonald's
05.2022 - 10.2024

High School Diploma -

Glencoe High School
Celina Zepeda