Celine Black
Bartender
Pearl River
Summary
Friendly Bartender with exceptional customer service and extensive hospitality skills. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons. Hardworking bar team member trained in mixology and money handling.
Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Capable Bartender passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in many bar and restaurant establishments.
Overview
14
14
years of professional experience
Work History
Bartender
Gildea's Bar & Restaurant
Pearl River
07.2023 - Current
- Provided efficient food and drinks service for high customer satisfaction.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Changed beer kegs safely and efficiently.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create rapport, encouraging loyalty and repeat visits.
- Maintained spotlessly clean and tidy bar area.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalized service.
- Performed bar closing duties.
- Retained in-depth bar and menu item knowledge.
Bar Manager
Uncle Tommys Tavern
Pearl River
12.2020 - 07.2023
- Planned staffing levels based on evolving service demands.
- Executed prompt, precise drinks service minimizing customer waiting times.
- Ordered beverage and equipment stock.
- Guaranteed proper cash management, sales measurement and cash-up processes.
- Organized special events and functions.
- Led team to deliver outstanding hospitality standards.
- Delivered in-depth training to staff.
- Reconciled cash and credit card transactions for accurate records.
- Prepared rotas to achieve stable coverage.
Bartender
Thatcher McGhee's
Denville
12.2009 - 11.2020
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Changed beer kegs safely and efficiently.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained spotlessly clean and tidy bar area.
- Greeted customers by name to provide attentive, personalized service.
- Performed bar closing duties, thoroughly cleaning, sanitizing and replenishing stock.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Supported serving staff with fast, accurate beverage preparation.
Skills
Customer Service
undefinedTimeline
Bartender
Gildea's Bar & Restaurant
07.2023 - Current
Bar Manager
Uncle Tommys Tavern
12.2020 - 07.2023
Bartender
Thatcher McGhee's
12.2009 - 11.2020
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