Celine Cruz
Oceanside
Summary
Highly motivated and goal-oriented with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Bath And Body Works
09.2023 - 05.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sales Associate
Walgreens
06.2022 - 01.2023
- Set and achieved company defined sales goals.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Informed customers of promotions to increase sales productivity and volume.
Sales Associate
Solstice Sunglasses
10.2019 - 03.2020
- Assisted customers in finding their selected items of choice by providing recommendations as well as useful information
- Organize and stock inventory with accuracy and efficiency
- Top Sales Associate with total of more than $6k in additional revenue
- Provided quick and exceptional customer experience
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Dental Sterilization Technician
Healthy Smiles Dental
07.2017 - 09.2017
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
- Enhanced dental instrument sterilization processes by implementing industry best practices and guidelines.
Education
Bachelor of Science - Health
SUNY College At Cortland
Cortland, NY05.2025
High School Diploma -
Long Island City High School
Long Island City, NY06.2020
Skills
- Retail Software
- Microsoft Office
- Leadership
- Organizational skills
- Product and Service Sales
- Excellent People Skills
- Verbal Communication
- Sales
- Stocking and Replenishing
- Multitasking Strengths
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Bath And Body Works
09.2023 - 05.2024
Sales Associate
Walgreens
06.2022 - 01.2023
Sales Associate
Solstice Sunglasses
10.2019 - 03.2020
Dental Sterilization Technician
Healthy Smiles Dental
07.2017 - 09.2017
Bachelor of Science - Health
SUNY College At Cortland
High School Diploma -
Long Island City High School
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